Customer Service Representative

4 weeks ago

Chester, United Kingdom Network Scientific Recruitment Full time

Customer Service Specialist

Cheshire – Office Based

Good basic + Discretionary Bonus



If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Description


My client is a fast-growing company that is recognised across 140 countries around the world. Their employees are inspired by a commitment to make a difference in patients' lives. Due to promotion a new opportunity has become available for a Customer Service Specialist to join the team.


As a Customer Support Specialist you will demonstrate good communication, initiative and strong customer focus, You will work in close collaboration with your team colleagues across sales, marketing and operations.


Essential Functions


  • Assist customer service sites and offices and liaise with all business functions
  • Ensure that customer requirements and needs are met within company response times
  • Receive customer orders and enter them into the Oracle system
  • Processing customer quotations and orders accurately
  • Handle all customer related requests (like shipment requests, complaints, etc)
  • Processing fault finding and the creation of Service Reports
  • Meeting and exceeding customer satisfaction targets
  • Minimising customer complaints and actively delivering solutions for customers
  • Properly handle and report customer complaints
  • Completing departmental administration and order management
  • Assisting Customers with general product portfolio queries


Required/Preferred Education and Experience


  • Experience in working in a customer service environment
  • Secure handling of PC/notebook (Microsoft Office applications, and ideally Oracle)
  • Languages – fluency in written and spoken English essential
  • Excellent communicator, able to operate at all levels within both own and customer’s organisations
  • Minimum experience with ISO 9001 or 13485 medical device quality system preferred

  • Customer Service Representative

    4 weeks ago

    Chester, United Kingdom 3R Consulting Full time

    **Customer Service Representative** **Salary**:£25,000 **Hours of Work**:09:00 - 17:30, Monday - Friday **Benefits**:Social Events, Share Options, and Mental Health Support and many more My Chester based client is looking for a Customer Service Representative to join their dedicated, growing and customer focused company that strive to champion the...

  • Customer Service Representative

    1 month ago

    Chester, United Kingdom Adecco Full time

    We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers. As a Customer Service Representative, you will be responsible for...

  • Customer Service Representative

    4 weeks ago

    Chester, United Kingdom Adecco Full time

    We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers.As a Customer Service Representative, you will be responsible for delivering...

  • Customer Service Representative

    1 month ago

    Chester, United Kingdom Adecco Full time

    We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers.As a Customer Service Representative, you will be responsible for delivering...

  • Customer Service Representative

    3 weeks ago

    Chester, United Kingdom OBS Recruitment Full time

    We are searching for Customer Service Representatives for major client based at CH41 1LH. We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge. If successful, you will be representing one of the UK’s leading investment and savings companies....

  • Customer Service Representative

    1 month ago

    Chester, United Kingdom HAYS Full time

    Customer Service Representative | Chester | Comprehensive training | Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK’s premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer...

  • Customer Service Representative

    4 weeks ago

    Chester, United Kingdom HAYS Full time

    Customer Service Representative | Chester | Comprehensive training | Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK’s premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer...

  • Customer Service Representative

    2 weeks ago

    Chester, United Kingdom HAYS Full time

    Customer Service Representative | Chester | Comprehensive training | Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK’s premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer...

  • Customer Service Representative

    3 weeks ago

    Chester, United Kingdom Rotheram Carrington Recruitment Group Full time

    **Rotheram Carrington Recruitment Group** are pleased to be working with a great business in Chester who have a superb work ethos, along with a thriving team who all enjoy the relaxed yet hard working culture this business creates. Our Clientis looking for a Customer Service Representative to join their team on a permanent basis. **The New Role**: -...

  • Customer Service Representative

    2 weeks ago

    Chester, Cheshire, United Kingdom Agricultural and Farming Jobs Agency Full time

    Job Title: Customer Service RepresentativeLocation: ChesterSalary: £20,000 to £25,000 per annumThe Company:Our client is a growing organisation within the Financial Services sector providing bespoke products and services, looking to expand their customer service team.The industry:FinanceKey Responsibilities Strong communication skills, both written and...

  • Customer Service Representative

    2 weeks ago

    Chester, Cheshire, United Kingdom Jark Full time

    We are looking for an experienced Customer Service Representative for my client based in Winsford, Cheshire for a permanent contract.Job Purpose:To support the external sales team as fully as possible.To work as part of a Customer Services team providing a professional, effective and efficient link for customers.To project a professional image as the first...

  • Customer Service Representative

    7 days ago

    Chester, United Kingdom Dipp'd Full time

    **Job Summary** We are seeking a Customer Service Representative to join our team at Dipp'd in Chester! This exciting new venture will be selling the best handmade doughnuts by Planet Doughnut, the finest coffee by Iron & Fire and in July we will be launching our made to order instore gourmet cookies! Freshly baked instore and decorated by hand daily. We...

  • Customer Service Representative

    1 week ago

    Chester, Cheshire, United Kingdom HAYS Full time

    Customer Service Representative | Chester | Comprehensive training | Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK’s premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer...

  • Customer Service Representative

    2 weeks ago

    Chester, Cheshire, United Kingdom Dipp'd Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Dipp'd in ChesterThis exciting new venture will be selling the best handmade doughnuts by Planet Doughnut, the finest coffee by Iron & Fire and in July we will be launching our made to order instore gourmet cookiesFreshly baked instore and decorated by hand daily.We need an...

  • Specialist Customer Services Representative

    2 months ago

    Chester, United Kingdom Cheshire West & Chester Full time

    **Specialist Customer Services representative**: Cheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative community-driven library service....

  • Specialist Customer Services Representative

    4 weeks ago

    Chester, United Kingdom Cheshire West & Chester Full time

    **Specialist Customer Services representative**: Cheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative community-driven library service....

  • Senior Customer Services Representative

    4 weeks ago

    Chester, United Kingdom Cheshire West & Chester Full time

    **Senior Customer Services Representative**: Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money, and Empowerment. Cheshire West and...

  • Customer Service Representative

    3 weeks ago

    Chester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: Add an annual turnover of $23.9 billion to a rental and leasing fleet of more than 1.8 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A-Car - a Times Top 100 Graduate Employer and a business that’s grown into the largest global mobility provider in the world. What is certain is that we encourage all of...

  • Customer Service Representative

    1 month ago

    Chester, United Kingdom Maximus Full time

    General information Job Posting Title Customer Service Representative Date Friday, May 17, 2024 City Chester Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year....

  • Customer Service Representative

    4 weeks ago

    Chester, United Kingdom Maximus Full time

    General information Job Posting Title Customer Service Representative Date Friday, May 17, 2024 City Chester Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year....