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Groups, Conference

2 months ago

Doncaster South Yorkshire, United Kingdom Yorkshire Wildlife Park Full time

Since its opening in 2009, Yorkshire Wildlife Park has evolved to become the UKs number 1 on-foot safari. We feature walkthrough exhibits that take the guest directly into the world of the animals. A dynamic centre for conservation and welfare, the park currently has around 475 animals across more than 60 different species. Unique, innovative and undergoing a period of continued growth and development, Yorkshire Wildlife Park attracts over 750,000 visitors per annum.


All potential applicants are encouraged to scroll through and read the complete job description before applying.

The Hive is the exciting new leisure and entertainment hub situated at the entrance of Yorkshire Wildlife Park.It currently consists of Evolution (Experiential Restaurant), Uproar (Playbarn) and an extensive retail offering.

The Hex Wildlife Hotel opened in April 2022 and consists of 74 rooms, with a further 27 due to open soon. Hex Connect is our brand new meeting and events space opening in September 2024 located directly below the Hex Wildlife Hotel.

Were currently looking for an enthusiastic and experienced Groups, Conference & Events Executive to join our dynamic team at the Hex Hotel & Hex Connect. The successful candidate will maximise revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions.

Main Duties & Responsibilities:

  • To ensure all group, conference, and events enquiries are responded to in a timely manner.
  • Coordinate and manage bookings from the point of enquiry through to post event.
  • Proactively upsell room types, supplementary event items, and experiences according to the guests needs.
  • Input, manage, and maintain all associated bookings in Rezlynx.
  • Issue contracts and invoices, ensuring that all payments are applied as received.
  • Generate function sheets to be issued to all departments.
  • Liase with third parties as required.
  • Undertake venue show rounds with potential guests.

Candidate:

  • Good organisational and administration skills.
  • Positive attitude and great communication skills.
  • Commitment to delivering a high level of customer service.
  • Confident telephone manner.
  • High level of IT skills.
  • Highly motivated and a confident independent worker.
  • Minimum 2 years experience in a M&E coordinator or supervisor role.
  • Previous experience using Guestline PMS preferred.
  • Previous experience with GDS management desirable.

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