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Second Line Support Engineer

2 months ago


Gloucester, United Kingdom G.Digital Full time

Second Line Support Engineer | £33,000 | Gloucester |On site | Clean Tech



Find out if this opportunity is a good fit by reading all of the information that follows below.

We have partnered with a sustainably minded technology business in Leeds who have recently been nominated as a times 100 business They’re rolling out a brand new sustainable product line which enables businesses to achieve net zero as quickly as possible.


About the role


You will be the sole point of contact onsite, providing onsite user, application and hardware support for all IT problems and issues from diagnosis to resolution.


You will be responsible for maximising end-user productivity, through effective management and resolution of incidents and the timely fulfilment of service requests, maintaining agreed service levels.


Skills required


  • Microsoft Desktop OS
  • Troubleshooting issues
  • Active Directory
  • Networking
  • M365, Sharepoint Intune experience


What can you expect


  • £33k
  • Upskilling and training
  • 5% pension
  • Health insurance packages


Second Line Support Engineer | £33,000 | Gloucester |On site | Clean Tech