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Director of Operations

2 months ago


Greater London, United Kingdom Macgregor Black Full time

Director of Operations


Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

Are you ready to lead operations for a dynamic hospitality business and ensure excellence across multiple sites?

Do you have the strategic mindset and leadership skills to drive growth and operational success in the hospitality industry?

Are you passionate about optimising operations and delivering outstanding customer experiences in a fast-paced environment?

MacGregor Black are partnering with a Leading Hospitality business on the search for an experienced and driven Director of Operations This is a permanent role based in London.

This key leadership role will be responsible for overseeing all operational aspects across multiple sites, ensuring the highest standards of service and operational efficiency. This is a permanent position based in London, with some occasional travel across the UK.

Key Responsibilities

  • Oversee daily operations across multiple locations, ensuring smooth and efficient service delivery.
  • Develop and implement operational strategies to drive growth and maintain excellence across all sites.
  • Lead, mentor, and inspire teams to achieve performance goals and enhance customer experience.
  • Optimise operational processes to improve efficiency, profitability, and service quality.
  • Ensure compliance with health, safety, and industry regulations at all sites.
  • Collaborate with senior management to support the company’s strategic objectives.

What are we looking for?

  • Proven experience in a senior operations role within the hospitality industry.
  • Strong leadership and team management skills, with a track record of driving results.
  • Strategic thinking and problem-solving abilities, with a focus on operational excellence.
  • In-depth knowledge of industry regulations, health, and safety standards.
  • Ability to work effectively in a fast-paced, multi-site environment.

Salary – Competitive Package

If you have the expertise and leadership skills to excel in this role, we’d love to hear from you.

Please contact Kieron Hall for further information.