Performance & Delivery Manager

4 weeks ago

London, United Kingdom Ingeus Full time
Performance & Delivery Manager

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Location: We are recruiting in our Brixton, Islington and Hackney Offices
Salary: £43,000 pro rata
Please note that this is an 18 month FTC
Ingeus are currently looking for a Performance & Delivery Manager to help to motivate and support the operational team to achieve high performance, compliance activity and customer service standards. The Performance & Delivery Manager will support the Head of Delivery in the smooth delivery of the Work and Health Programme.
What youll be doing as the Performance & Deliver Manager:
Leading, developing, motivating, managing and retaining employability staff who are capable of ensuring the delivery of contracted services.
Managing individuals performance through the use of the Performance Management Framework ensuring that Employment Coaches, Personal Support Teams and other staff are exceeding their minimum performance targets, through regular performance reviews, observations, coaching and personal development.
Providing the Head of Delivery with regular reporting of performance in accordance with Ingeus requirements.
Delivering the budgeted financial performance of their teams through effective operational and financial management.
To be the Performance & Delivery Manager you will;
Have an understanding of the employment services/ welfare to work industry and the challenges of the job market.
Have experience of business planning, budget preparation and budget management.
Have the ability to handle multiple priorities and projects on time and within budget.
The Work and Health Programme supports those who have a health condition or a disability and have been unemployed for an extended period of time, to overcome challenges and get back into work.
As Ingeus, weve spent time listening to our employees to build our benefits package;
25 days annual leave plus bank holidays with the opportunity to salary trade extra
EAP Support programme available 24/7 with access to 6 x counselling sessions
Private Medical Insurance
Eyecare vouchers with help to purchase new glasses
Life assurance
Online discount shopping via Perks at Work
Cycle to Work scheme
Season ticket loan
Up to two days each year dedicated to Community Giving (Volunteering)
Access to Salary Finance; financial education and advice
The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
If you are someone who can successfully lead a team, apply now. We are waiting to hear from you
Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate, and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

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