Customer Service Coordinator
3 months ago
Our client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Responsibilities:
- Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.
- Handle escalated complaints that staff and colleagues are unable to resolve, ensuring thorough investigation and resolution.
- Maintain accurate records of moving complaints, their causes, and resolutions.
- Monitor and respond to online and email reviews appropriately.
- Coordinate and manage some moving client files as required.
- Address and resolve moving customer queries and complaints promptly and effectively.
Requirements:
- Strong customer service skills are essential.
- Experience in handling complaints is preferred.
- A negotiator with strong conflict resolution skills.
- Moving industry experience is advantageous but not essential.
- Ability to manage multiple tasks and coordinate effectively.
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
If you meet the above criteria and are interested in joining a successful removals company, please contact Alchemy today.
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Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.Responsibilities:Provide support...
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Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Responsibilities:Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Handle escalated...
-
Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Responsibilities:Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Handle escalated...
-
Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Responsibilities:Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Handle escalated...
-
Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London. Responsibilities: Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience. Handle escalated...
-
Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Responsibilities:Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Handle escalated...
-
Customer Service Coordinator
3 months ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this...
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Customer Service Coordinator
3 months ago
Biggin Hill, UK, Westerham, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Responsibilities:Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Handle escalated...
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Customer Service Coordinator
3 days ago
london (biggin hill), United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London. Responsibilities: Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience. Handle escalated...
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Customer Service Coordinator
2 days ago
london (biggin hill), United Kingdom Alchemy Global Talent Solutions Full timeJob DescriptionOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London.Responsibilities:Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory...
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Customer Service Liaison
8 hours ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeCustomer Service CoordinatorWe are seeking a skilled and experienced Customer Service Coordinator to join our dynamic team at Alchemy Global Talent Solutions in South London.Key Responsibilities:Provide exceptional support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Investigate and resolve escalated...
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Customer Service Liaison
5 hours ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeCustomer Service CoordinatorWe are seeking a skilled and experienced Customer Service Coordinator to join our dynamic team at Alchemy Global Talent Solutions in South London.Key Responsibilities:Provide exceptional support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience.Investigate and resolve escalated...
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Customer Service Liaison
3 days ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeCustomer Service CoordinatorWe are seeking a skilled and experienced Customer Service Coordinator to join our dynamic team at Alchemy Global Talent Solutions in South London.Key Responsibilities:Provide exceptional support to customers throughout the entire moving process, ensuring a seamless and satisfactory experience.Investigate and resolve escalated...
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Customer Service Liaison
3 days ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeCustomer Service CoordinatorWe are seeking a skilled and experienced Customer Service Coordinator to join our dynamic team at Alchemy Global Talent Solutions in South London.Key Responsibilities:Provide exceptional support to customers throughout the entire moving process, ensuring a seamless and satisfactory experience.Investigate and resolve escalated...
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Customer Service Liaison
1 day ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeJob OpportunityWe are seeking a skilled Customer Service Coordinator to join our team at Alchemy Global Talent Solutions.Key Responsibilities:Provide exceptional customer service throughout the moving process, ensuring a smooth and satisfactory experience.Investigate and resolve escalated complaints, maintaining accurate records of moving complaints and...
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Customer Service Liaison
1 day ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full timeJob OpportunityWe are seeking a skilled Customer Service Coordinator to join our team at Alchemy Global Talent Solutions.Key Responsibilities:Provide exceptional customer service throughout the moving process, ensuring a smooth and satisfactory experience.Investigate and resolve escalated complaints, maintaining accurate records of moving complaints and...
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Customer Service Liaison
2 weeks ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full time**About Alchemy Global Talent Solutions**We are a leading provider of exceptional service in the removals industry, dedicated to delivering outstanding results for our clients. As a skilled and experienced Customer Service Coordinator, you will play a vital role in our dynamic team based in South London.**Key Responsibilities:**Provide exceptional support to...
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Customer Service Liaison
2 weeks ago
Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full time**About Alchemy Global Talent Solutions**We are a leading provider of exceptional service in the removals industry, dedicated to delivering outstanding results for our clients. As a skilled and experienced Customer Service Coordinator, you will play a vital role in our dynamic team based in South London.**Key Responsibilities:**Provide exceptional support to...
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Customer Service Coordinator
3 months ago
Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London. Responsibilities: Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience. Handle...
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Customer Service Coordinator
3 months ago
Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeOur client is a leading removals company dedicated to providing exceptional service, is currently seeking a skilled and experienced Customer Service Coordinator to join their dynamic team based in South London. Responsibilities: Provide support to customers throughout the entire moving process, ensuring a smooth and satisfactory experience. Handle...