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CRM/Ecommerce Executive

2 months ago

Watford, United Kingdom Blu Digital Full time

My client is an amazing skincare brand, established by UK scientists and is seeking a skilled professional to join with a focus on enhancing customer engagement and ecommerce performance.



The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

You will be responsible for executing a data-driven CRM strategy to improve customer retention and lifetime value through email communications and supporting ecommerce activities like website updates and campaigns. Your tasks will include delivering CRM campaigns, shaping loyalty programmes, conducting A/B testing, and supporting daily ecommerce operations.


Ideally, you will have experience in email marketing and CRM tools, with a background in website management (preferably Shopify). Strong analytical skills, attention to detail, and proficiency in tools like Google Analytics and Excel are essential. If you are passionate about making an impact in the skincare industry, this role offers a dynamic environment, competitive benefits, and growth opportunities.