Spa Manager
3 weeks ago
**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**.
What youll be doing?
As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists, Receptionists & any General Assistants.
Your aim will be to continually surpass customer expectations and to lead the team to deliver the very best in guest experience. You will share your personal passion and knowledge, to develop the team, encouraging personal progression and training opportunities.
You will contribute to driving sales and revenue, budget management, stock control and reporting on the Spa's financial performance, to include: treatments, retail and membership
What youll need?
You will have progressed from a therapist background into a spa management, within a luxury spa or hotel;
Commercial acumen; with the ability to maximise revenues through diary management and therapist utilization in the spa;
- The ability to understand weekly revenue, forecasting, budgeting and payroll controls, although support will also be provided a base knowledge would be required;
- Superb attention to detail and driven by delivering exceptional standards;
- Strong leadership and motivational skills which are capable of nurturing, developing and inspiring staff;
- Previous experience in training and developing staff and be a passionate advocate for apprenticeships and continuous learning;
- To be able to work regular weekends, given that this is our peak trading period;
Most important is to understand a luxury spa environment and be able to inspire& motivate a team to deliver a 5 bubble spa rating guest experience.
Whats in it for you?
Our bespoke Eden Extras benefits platform offers:
- Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
- Fairly distributed Service Charge/Gratuities paid monthly;
- The ability to focus on your financial wellbeing and have flexible pay dates via Wagestream;
- Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
- Access to our wellbeing centre with Hello Fresh Recipes, fitness videos and money management tools;
- Cycle to Work Scheme and Electric Vehicle Lease Scheme;
- Health plans for dental, optical, alternative health care + 24 hour GP access;
- Discounted stays, spa treatments, golf and leisure access across EHC properties;
- Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
- Access to Eden Engage our employee portal with regular team news;
- Grow with us via apprenticeships and bespoke leadership programmes RISE & THRIVE;
- Enhanced familyfriendly policies- we want to help you feel fully supported during anysignificant life events.
- Return to work financial support for those returningfrom maternity leave;
- Youll also get free parking, meals on duty, uniform etc.but you already knew that, right?
Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:
- An opinion that counts.regular surveys and forums that ask YOU for YOUR opinion;
- A You said, we did approach so that you know were taking your feedbackseriously;
- A commitment to Sustainability & Wellbeing with employee champions in everyhotel & HQ;
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do we lead with a values led approach based onHeart, Honesty, Spirit and Team,which were written by our people for our people. Testament to this is our multi award wins in employee wellbeing and engagement.
Eden Hotel Collection is a passionate advocate of providing equitable workplaces, as such we seek to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.
INDHP
AMRT1_UKCT
-
Spa Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. What youll be doing? As Spa Manager, you will take day to day...
-
Spa Manager
3 weeks ago
Cheltenham, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. What youll be doing?As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists,...
-
Spa Operations Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa Full time**Awards and Recognition**The Greenway Hotel & Spa is proud to have been awarded AA Small Hotel Group of the Year (2024-2025) and ranked in the Top 30 Best Places to Work in Hospitality.Job SummaryWe are seeking a highly skilled Spa Manager to join our team. As a key member of our spa operations, you will be responsible for the day-to-day management of the...
-
Spa Manager
3 weeks ago
Cheltenham, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.What youll be doing?As Spa Manager, you will take day to day responsibility...
-
Spa Manager
2 weeks ago
Cheltenham, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. What youll be doing?As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists,...
-
Spa Receptionist
6 months ago
Cheltenham, United Kingdom C-Side Spa Full time**Job**: Spa Receptionist at Cowley Manor **Based in**: Cowley, Cheltenham **Reports to**: Spa Management We provide C-Side spa members and guests with highest possible standards of leisure facilities, spa treatments and guest service. You will create a relaxing, calm and welcoming first impression for all Cowley Manor guests and members that will ensure...
-
Spa Attendant
6 months ago
Cheltenham, United Kingdom C-Side Spa Full time**Job**: Spa Attendant at Cowley Manor **Based in**: Cowley, Cheltenham **Reports to**: Spa Management We provide C-Side spa members and guests with highest possible standards of leisure facilities, spa treatments and guest service. You will create a relaxing, calm and welcoming first impression for all Cowley Manor guests and members that will ensure...
-
Spa Apprentice
5 months ago
Cheltenham, United Kingdom C-Side Spa Full timeLocated in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 31 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa. **Job**: Spa Therapist Apprentice at Cowley Manor **Based in**: Cowley, Cheltenham We provide C-Side spa members...
-
Spa Manager
2 months ago
Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**We are delighted to have been awarded AA SMALL HOTELGROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Placesto Work in Hospitality**. What you’ll be doing?As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists,...
-
Spa Manager
3 weeks ago
Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**We are delighted to have been awarded AA SMALL HOTELGROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Placesto Work in Hospitality**. What you’ll be doing?As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists,...
-
Spa Manager
3 weeks ago
Cheltenham, GL50, Cheltenham, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. What youll be doing?As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists,...
-
Luxury Spa Operations Manager
2 hours ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**About the Role**At The Greenway Hotel & Spa, Cheltenham, we are seeking a highly motivated and experienced Assistant Spa Manager to join our luxurious spa team.Key Responsibilities:As Assistant Spa Manager, you will be responsible for overseeing the day-to-day operations of the spa, including managing the reception desk, diary management, and leading a...
-
Spa Manager
3 weeks ago
Cheltenham, South West, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.What youll be doing?As Spa Manager, you will take day to day responsibility...
-
Assistant Spa Manager
2 weeks ago
Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**WE ARE THE AA SMALL HOTEL GROUP OF THE YEAR(2024-2025)**What you’ll be doing?As Assistant Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists, Receptionists & any General Assistants. Your aim will be to continually surpass customer...
-
Spa Host
1 month ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**Welcome to The Greenway Hotel & Spa, Cheltenham****About the Role**We are seeking a highly skilled and enthusiastic Spa Host to join our team at The Greenway Hotel & Spa, Cheltenham. As a Spa Host, you will be responsible for ensuring our customers feel welcome and at ease from the moment they arrive.**Key Responsibilities**Take treatment bookings and...
-
Spa Receptionist
1 month ago
Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. *Based on 24 hours*What you’ll be doingAs Spa Receptionist, you will ensure our customers feel welcome and at ease the moment they come through the door. Whether they visit the gym, are a...
-
Spa Receptionist
3 weeks ago
Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**. *Based on 24 hours*What you’ll be doingAs Spa Receptionist, you will ensure our customers feel welcome and at ease the moment they come through the door. Whether they visit the gym, are a...
-
Spa Apprentice
6 months ago
Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time**This is designed for qualified (or soon to be) Level 2 Beauty students looking for an alternative to a college apprenticeship, OR for those who completed a Level 2 apprenticeship elsewhere and are looking to expand their skills in a luxury boutique spa environment**.** **What you’ll be doing?** Our Academy will provide the opportunity for you to work...
-
Luxury Spa Operations Director
22 hours ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full timeRole OverviewWe are seeking an experienced Spa Manager to join our team at The Greenway Hotel & Spa, Cheltenham.Job DescriptionAs a key member of our spa team, you will be responsible for the day-to-day operations of our luxurious spa facilities. This includes managing the reception desk, diary management, and overseeing the team of therapists,...
-
Spa Brasserie Supervisor
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa Full time**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.What youll be doing?As an Brasserie Supervisor, you will oversee the...