Building Manager
2 weeks ago
We are currently recruiting for a new high-end Building Manager for our luxurty site in St. John's Wood (NW8), comprised of 6 exclusive apartments and 2 garden town houses. The successful candidate will be the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others.
We will require 2 years' minimum of residential concierge experience at a luxury establishment in a supervisory role.
Main duties and responsibilities:
- To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;
- To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively;
- To receive and log parcels and packages on behalf of residents;
- To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf);
- To log all resident written instructions under relevant apartment number on the concierge database;
- To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook;
- To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database;
- To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services;
- To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable);
- To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager;
- To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.);
- To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift;
- To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes;
- To be familiar with the site fire activation and evacuation procedures and evacuation points;
- To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;
- To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others.
General:
- To comply with company email, telephone and internet policy and procedures;
- To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty;
- To comply with all health & safety and personal protective equipment requirements of the site;
- Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas.
- Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager.
- If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager;
- To complete any other requests as directed by Account Manager or Managing Agent.
Hours: Monday to Friday (some Saturday mornings required)
Salary: £31,613 per annum (£35,126 per annum for first 3 months which will include Saturdays) / £13.51 per hour
Location: St John's Wood (NW8)
If this position is of interest to you, please send your CV across.
Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
AMRT1_UKCT
-
Senior Building Surveyor
4 weeks ago
North West, United Kingdom Building Careers UK Full timeSenior Building Surveyor Job DescriptionWe are seeking a highly skilled Senior Building Surveyor to join our team at Building Careers UK. As a leading construction consultancy, we provide expert services to clients across the UK.Key Responsibilities:Inspect and advise on the design, construction, maintenance, and refurbishment of various building...
-
Senior Building Surveyor
4 weeks ago
North West, United Kingdom Building Careers UK Full timeSenior Building Surveyor Job DescriptionWe are seeking a highly skilled Senior Building Surveyor to join our team at Building Careers UK. As a leading construction consultancy, we provide expert services to clients across the UK.Key Responsibilities:Inspect and advise on the design, construction, maintenance, and refurbishment of various building...
-
Building Control Technical Manager
1 month ago
West Yorkshire, United Kingdom Propeller Building Services Full timeTechnical Manager – Building Control – NorwichPropeller Building Services is seeking a highly skilled Technical Manager to join their team in Norwich. As a Technical Manager, you will play a key role in ensuring the technical integrity of the service and developing relations with policy makers.Key Responsibilities:Oversee the technical resilience of...
-
Building Control Technical Manager
1 month ago
West Yorkshire, United Kingdom Propeller Building Services Full timeTechnical Manager – Building Control – NorwichPropeller Building Services is seeking a highly skilled Technical Manager to join their team in Norwich. As a Technical Manager, you will play a key role in ensuring the technical integrity of the service and developing relations with policy makers.Key Responsibilities:Oversee the technical resilience of...
-
Building Control Technical Manager
4 weeks ago
West Yorkshire, United Kingdom Propeller Building Services Full timeTechnical Manager – Building Control – NorwichPropeller Building Services is seeking a highly skilled Technical Manager to join their team in Norwich. As a key member of the organization, you will play a crucial role in ensuring the technical integrity of the service and developing relations with policy makers.Key Responsibilities:Oversee the technical...
-
Building Control Technical Manager
4 weeks ago
West Yorkshire, United Kingdom Propeller Building Services Full timeTechnical Manager – Building Control – NorwichPropeller Building Services is seeking a highly skilled Technical Manager to join their team in Norwich. As a key member of the organization, you will play a crucial role in ensuring the technical integrity of the service and developing relations with policy makers.Key Responsibilities:Oversee the technical...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Assistant Site Manager
4 weeks ago
North West, United Kingdom Building Careers UK Full timeAssistant Site Manager OpportunityWe are seeking an experienced Assistant Site Manager to join our client's team in Manchester. As a key member of the site team, you will work closely with the Site Manager to ensure the smooth operation of the site.About the Role:Assist the Site Manager in the day-to-day management of the siteCoordinate site activities and...
-
Assistant Site Manager
4 weeks ago
North West, United Kingdom Building Careers UK Full timeAssistant Site Manager OpportunityWe are seeking an experienced Assistant Site Manager to join our client's team in Manchester. As a key member of the site team, you will work closely with the Site Manager to ensure the smooth operation of the site.About the Role:Assist the Site Manager in the day-to-day management of the siteCoordinate site activities and...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...
-
Business Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...
-
Business Manager
1 week ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...
-
Business Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...
