Contact Centre Agent
3 weeks ago
Where: We are hiring in 2 Contact Centre locations - EE North Tyneside, Cobalt Business Park OR EE Gosforth, Gosforth Park
Full Time: Permanent
Salary: £23,504.00 Plus Uncapped Commission
Start Date: 2025
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside OR Gosforth.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
-
Field Agent
5 months ago
Sunderland, United Kingdom Interactive Contact and Resolution Full time**Field Agent / Commercial Accounts** **Sunderland and surrounding postcode areas** **Earnings: Realistic OTE = £30,000.** **Company pension** **Hours: Between 8am and 8pm, Monday to Friday.** We are looking for a Full Time Employed Field Interaction Manager to visit commercial water accounts. Whether you are an experienced Field Agent or not we want...
-
Call Centre Agent
6 months ago
Sunderland, United Kingdom P-22 LTD Full time**Immediate Start Role** Are you a confident communicator? Are you driven by targets and motivated by success? Do you have 1 Years Energy Experience? Do you have 2 years call centre Experience ? If YES then this is the role for you... As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a...
-
Contact Centre Agent
3 weeks ago
Sunderland, United Kingdom EE Full timeWhere: We are hiring in 2 Contact Centre locations - EE North Tyneside, Cobalt Business Park OR EE Gosforth, Gosforth Park Full Time: PermanentSalary: £23,504.00 Plus Uncapped Commission Start Date: 2025 Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you....
-
Virtual Contact Centre Advisor
6 months ago
Sunderland, United Kingdom Hays Travel Full timeJob description Home based base salary + monthly commissions Equipment provided Full time and Part time Available We are looking for Virtual Contact Centre Agent’s to join our successful Digital Sales Team. We are looking for dynamic, sales driven people who are able to work independently as well as working as part of a team. You will...
-
Virtual Contact Centre Leader
3 days ago
Sunderland, Sunderland, United Kingdom Hays Travel Full time**Job Opportunity**We are seeking a highly motivated and experienced sales professional to lead our Virtual Contact Centre sales team. As a Virtual Contact Centre Leader, you will be responsible for managing the day-to-day performance and productivity of a busy sales team, performing regular motivational performance reviews, and leading by example in...
-
Virtual Contact Centre Consultant
2 days ago
Sunderland, Sunderland, United Kingdom Hays Travel Full timeHays Travel is seeking an experienced Virtual Contact Centre Consultant to join its team in the UK. As a key member of our digital sales team, you will be responsible for consulting with customers, understanding their needs, and providing expert advice on travel-related matters.The estimated annual salary for this role is £30,000 - £40,000, depending on...
-
Call Centre Sales Agent- Utilities
5 months ago
Sunderland, United Kingdom Kura Full time**Want to work for an accredited Real Living Wage employer earning a base salary of £23,400.00 per year?** **Sales Agent - Utilities** **Location: Sunderland - 3 Months in office and then WFH** **Hours: Monday to Friday 9am-6pm** **37.5 Hours per week.** **Bonus opportunity to earn an additional £250 a month, but this is uncapped so if you’re great...
-
Virtual Contact Centre Team Lead
4 weeks ago
Sunderland, Sunderland, United Kingdom Hays Travel Full timeJob OpportunityAs a Virtual Contact Centre Team Lead at Hays Travel, you will be responsible for leading a team that fulfils customer enquiries generated by our websites and social media platforms.Main ResponsibilitiesManage day-to-day performance and productivity of a busy sales teamPerform regular motivational performance reviewsLead by example in personal...
-
Contact Centre Sales Team Manager
3 days ago
Sunderland, Sunderland, United Kingdom Hays Travel Full time**Job Description**We are looking for a highly skilled and experienced sales professional to join our Virtual Contact Centre sales team as a Contact Centre Sales Team Manager. The ideal candidate will have a proven track record of success in sales leadership, excellent communication skills, and a strong customer service focus.The successful candidate will be...
-
Virtual Contact Centre Team Leader
6 months ago
Sunderland, United Kingdom Hays Travel Full timeJob description Home based Working Hours per week (Monday – Friday, – , Saturday –Sunday, on a rota basis, including evenings & weekends) Overview This is an exciting opportunity to lead part of our Virtual Contact Centre sales team that is rapidly expanding. With exceptional sales leads, you will have direct access to engage with...
-
Call Centre Operator
6 months ago
Sunderland, United Kingdom Commercial & Domestic Investigations Full timeWe are looking for positive and enthusiastic call centre/telesales agents to join our busy outbound call centre, you will be introducing our companies services to company owners and outline the benefits we can offer their businesses. Full time 37.5 hours 9-5 Mon -Fri ( so no shift work or weekends) and all roles are on a permanent basis. Salary £ 10.52...
-
Virtual Contact Centre Sales Team Leader
4 weeks ago
Sunderland, Sunderland, United Kingdom Hays Travel Full timeAbout the RoleAs a Sales Team Leader for our Virtual Contact Centre, you will play a key role in leading a team of sales professionals who engage with customers online. Your main responsibility will be to manage the day-to-day performance and productivity of the team, ensuring they meet and exceed customer expectations.Main ResponsibilitiesManage a team of...
-
Virtual Contact Centre New to Travel
6 months ago
Sunderland, United Kingdom Hays Travel Full timeJob description New to Travel Job description If you’ve always dreamed of a career in travel, but due to a lack of previous experience within the industry, you've never pursued this; then our New to Travel Programme is the path for you! This programme is open to candidates who are target-driven, with a passion for travel, and have one...
-
Sunderland, Sunderland, United Kingdom Hays Travel Full timeNew to Travel Programme OverviewHays Travel is seeking a motivated and target-driven individual to join our New to Travel Programme. This six-month intensive training schedule is designed for those new to the travel industry, providing a comprehensive learning experience in our systems, products, and destinations.Throughout the programme, you'll work closely...
-
Call Centre Complaints Agent
6 months ago
Sunderland, United Kingdom Kura Full timeWant to work for an accredited Real Living Wage employer earning a base salary of £23,816.00 per year? Customer Complaints Advisor - Utilities **Location**: Glasgow **Hours**: Monday to Friday **Salary**: £11.45 per hour 12 months back office complaints experience is experience essential for this role. We offer an industry leading salary and benefits...
-
Trainee Enforcement Agent
6 months ago
Sunderland, United Kingdom CDER Group Full time**Salary**: £13.74 per hour **Location**: Field Based **Reporting to**: Enforcement Manager **About CDER Group** Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly. We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and...
-
Call Centre Administrator
6 months ago
Sunderland, United Kingdom NHS Professionals Full time**Job Title: Contact Centre Administrator** **Trust**:South Tyneside and Sunderland NHS Foundation Trust **Location: Sunderland Royal Hospital** **Pay Rates: £11.45** **Shift Patterns: Monday to Friday - 8.30 to 5pm (1 Hour Lunch)** **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS...
-
Initial Contact Co-ordinator
6 months ago
Sunderland, United Kingdom Sunderland Carers Centre Full timeMaintaining databases and manual filing systems in line with data protection procedures. Supporting Programme Manager with service monitoring requirements. As part of the Sunderland SENDIASS team, you will help to provide an impartial, confidential service in matters relating to special education needs and/or disabilities (in addition to health and social...
-
Call Centre Agent
6 months ago
Sunderland, United Kingdom Premier Legal Assist Limited Full timeResponsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about products and services - Handle and resolve customer complaints or concerns - Perform data entry and maintain customer records - Follow communication scripts and guidelines to ensure consistency and quality -...
-
Customer Service Agent
6 months ago
Sunderland, United Kingdom Vermelo RPO Full time**New Customer Service Opportunity in Peterborough or Sunderland offering a salary of £24,808(inclusive of a shift allowance of £2,500)! working in a fun office environment with no cold calling!** It doesn't matter if you've never worked in a contact centre or within an insurance environment before, we will provide you with a comprehensive paid training...