Call Centre Agent

2 weeks ago


Sunderland, United Kingdom Kura Full time

Job Details:
**Call Centre Agent**

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service

**Salary**:£20,592+
Role details:We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.

In this role you will handle customers within one of the following business streams:
*

Energy
- Life Insurance
- Auto insurance
- Broadband/Mobile
- Financial Services
- Healthcare
- CharityYou will receive full paid training on our systems, products, and call handling.

**Requirements**:

- Six months of experience in call centre, customer experience, retail, hospitality, or sales
- Live within 1 hour from our call centre on public transport (SR3 3XN)
- Communication and listening skills
- Computer literacy

**Responsibilities**:

- Assist customers via inbound and outbound telephone calls
- Build rapport with empathy and care
- Offer the right product to suit needs
- Achieve assigned key performance indicators / targets
- Navigate between different computer systems

**Benefits**:

- Referral programme
- Sick Pay
- Maternity Pay
- Bonus Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts

INDHSS

Location: Camberwell Way,Doxford International Business Park, Sunderland SR3

Work Location: One location


  • Call Centre Agent

    2 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details: **Call Centre Agent** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for...

  • Call Centre Agent

    3 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details: **Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details: We are looking for new talent to fill our customer service...

  • Call Centre Agent

    2 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details: **Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details: We are looking for new talent to fill our customer service...

  • Call Centre Agent

    3 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details: * Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for...

  • Call Centre Agent

    3 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details**:*Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for...

  • Call Centre Agent

    3 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details: **Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**:£20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details:We are looking for new talent to fill our customer service...

  • Call Centre Agent

    3 weeks ago


    Sunderland, United Kingdom Kura Full time

    Job Details**:*Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for...

  • Call Centre Agent

    3 weeks ago


    Sunderland, United Kingdom Optimum Skills Full time

    We are looking for positive and enthusiastic call centre/telesales agents to join our busy outbound call centre, you will be introducing our companies services to company owners and outline the benefits we can offer their businesses. Full time 37.5 hours 9-5 Mon -Fri ( so no shift work or weekends) and all roles are on a permanent basis. Salary £ 10.00...

  • Call Centre Operator

    7 months ago


    Sunderland, United Kingdom Commercial & Domestic Investigations Full time

    We are looking for positive and enthusiastic call centre/telesales agents to join our busy outbound call centre, you will be introducing our companies services to company owners and outline the benefits we can offer their businesses. Full time 37.5 hours 9-5 Mon -Fri ( so no shift work or weekends) and all roles are on a permanent basis. Salary £ 10.52...

  • Call Centre Advisor

    2 weeks ago


    Sunderland, United Kingdom GRW Full time

    We have a new and exciting opportunity to join our growing call centre team in the Sunderland area. The role is to deal with inbound calls from customers who may want to make changes to their current packages or add more services. You will be given 4 weeks fully paid training to give you the tools you need to succeed in this call centre role. **What you...


  • Sunderland, United Kingdom Pertemps Newcastle & Gateshead Full time

    **We have an exciting opportunity available!!** **Hiring now!!** **What you need to know**:Based at Doxford Park in Sunderland This is a 12- week temporary, on-site assignment, with some opportunities for longer fix term contracts. The role will be 37.5 hrs per week (however full flexibility would be required) This role includes working every Saturday You...

  • Field Care Supervisor

    3 weeks ago


    Sunderland, United Kingdom Comfort Call Full time

    **Job Title**: Field Care Supervisor - On Call Duties **Locations**: Sunderland and surrounding areas **Pay Rate**: £10.20 **Mileage**: 30p **Shifts**: Range of shifts available **Access to vehicle required**: Preferable, due to the geographical location and nature of the role **Are you looking for the next step in your Care career?** Here at...


  • Sunderland, United Kingdom PAC-GR Full time

    We have an excellent opportunity to join our growing customer service focused contact centre operation as a Customer Service Agent. This role has no sales targets and is perfect for those with little or no previous contact centre or customer service experience. The role consists of receiving incoming calls from customers with the aim of giving excellent...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Office-based** **Call Centre Insurance Advisor** **Location**:Sunderland **Start date**:Monday 17th October **Salary**:£20,592.00 **Contract**:Full Time, Permanent Position **Shift**:Six Week Rotational Shift Pattern between the hours of 8am - 8pm Monday - Friday; 8am - 5pm Saturday; 9am - 2pm Sunday Role details.: As a customer...


  • Sunderland, United Kingdom EESS Full time

    We have a new and exciting opportunity to join our growing customer service operation in our contact centre in the Sunderland area. As a Customer Service Agent, you will take incoming calls from existing customers with the aim of offering a solution to any issue and giving excellent customer service at all times. This role is perfect for those with no...


  • Sunderland, United Kingdom MTrec Recruitment Full time

    **Rewards and Benefits On Offer;** - Great Working Environment - a very friendly culture and team atmosphere - The opportunity to work with a dynamic and cultured team of professionals - A permanent position - Immediate starts! **The Company you will be working for;** Our client is an established and successful company based in Sunderland. They are...

  • Call Answering Agent

    2 weeks ago


    Sunderland, United Kingdom Pebbletree Limited Full time

    We are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running. Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Office-based** **Call Centre Inbound Insurance Advisor** **Location**:Sunderland **Start date**:Monday 17th October **Contract**:Full Time, Permanent Position **Shift**:Six Week Rotational Shift Pattern between the hours of 8am - 8pm Monday - Friday; 8am - 5pm Saturday; 9am - 2pm Sunday Role details.: As a customer service advisor for...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Office-based** **Call Centre Customer Service Advisor** **Location**:Sunderland **Start date**:Monday 17th October **Salary**:£20,592.00 **Contract**:Full Time, Permanent Position **Shift**:Six Week Rotational Shift Pattern between the hours of 8am - 8pm Monday - Friday; 8am - 5pm Saturday; 9am - 2pm Sunday Role details.: As a customer...

  • Call Answering Agent

    7 months ago


    Sunderland, United Kingdom Pebbletree Limited Full time

    We are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running. Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly...