Front office Night Team Member

1 week ago


Edinburgh, United Kingdom AccorHotel Full time

As our next Night Receptionist you

  • Are the face of Novotel Edinburgh Centre extending a warm welcome to our guests during the night putting their wellbeing at the heart of everything you do while adding your personal touch to their stay.
  • Assist in the general running of the hotel at night and support other departments to set up for the next day.
  • Are an autonomous and passionate individual dedicated to continuously improving the quality of the hotels services.
  • Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
  • Ensure a wonderful guest experience.
  • Ensuring that all charges are accurate and posted on a timely basis.
  • Handling all calls promptly and professionally.
  • Document accurately all internal and guest messages. 
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
  • Attend to other duties as requested by Management and Supervisors

Qualifications :

 

  • Prior experience working with OPERA Cloud
  • Fluency in English
  • Customer Service

To help you navigate your role and support your success you will be trained in all front of house related functions and the safety of the property and people.

Our mission at Novotel Edinburgh Centre is to create memorable moments for our guests by connecting hearts from arrival to farewell.

A job a career or a calling whatever brings you here we have something for you

If you feel you are the right candidate for the role as our Front Office Team Member please click apply now Wed love to hear from you


Remote Work :

No


Employment Type :

Parttime



  • Edinburgh, United Kingdom AccorHotel Full time

    As our next Night Receptionist you Are the face of Novotel Edinburgh Centre extending a warm welcome to our guests during the night putting their wellbeing at the heart of everything you do while adding your personal touch to their stay. Assist in the general running of the hotel at night and support other departments to set up for the next day. Are an...

  • Night Receptionist

    3 days ago


    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title:Night Receptionist - Front Office Team MemberCompany Overview:We are AccorHotel, a leading hospitality company dedicated to creating memorable moments for our guests. Our mission is to connect hearts from arrival to farewell.Estimated Salary:£18,000 - £22,000 per annum (based on national averages in the UK)Job Description:As a Night Receptionist...


  • City of Edinburgh, United Kingdom Accorhotel Full time

    As our next Night Receptionist you Are the face of Novotel Edinburgh Centre extending a warm welcome to our guests during the night putting their wellbeing at the heart of everything you do while adding your personal touch to their stay. Assist in the general running of the hotel at night and support other departments to set up for the next day. Are an...


  • Edinburgh, United Kingdom NOVOTEL Full time

    Job DescriptionAs our next Night Receptionist, you…Are the ‘face of Novotel Edinburgh Centre’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.Assist in the general running of the hotel at night and support other departments to set up for...


  • Edinburgh, Edinburgh, United Kingdom Cheval Collection Ltd Full time

    We are seeking a highly motivated Front Office Team Member to join our luxury serviced apartments in Edinburgh. The ideal candidate will have a warm and welcoming approach, be able to communicate effectively with guests, and have a strong attention to detail.The salary for this position is estimated to be around £26,500 - £31,500 per annum, based on...


  • Edinburgh, United Kingdom Accor Full time

    Company Description Job Description Salary: £12.20/hour Current right to work in the UK What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Meals on duty A day off for your birthday Refer a friend scheme ...


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    About the JobWe are seeking a highly motivated and organized individual to join our Front Office team as a Front Office Night Team Member. The successful candidate will have prior experience working in a similar role and will possess excellent communication and interpersonal skills. They will also have a basic knowledge of hospitality operations and be able...


  • Edinburgh, United Kingdom IBIS Full time

    **Company Description** "Why work for Accor?** Our mission at Ibis Edinburgh South Bridge is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! We are far more than a worldwide leader. We welcome you as you are and you can find a job...


  • Edinburgh, Edinburgh, United Kingdom Britannia Hotels Full time

    At Britannia Hotels, we are seeking a highly motivated Front Office Night Manager to join our team at The Britannia Hotel, Edinburgh. Located in the heart of the city's West End, our hotel offers an excellent opportunity for career growth and development.The successful candidate will be responsible for managing the night shift team and ensuring the smooth...


  • Edinburgh, Edinburgh, United Kingdom Valor Hospitality Partners, LLC Full time

    £15,150.72 Per Annum / £12.14 Per HourIn this challenging yet rewarding role, you'll work closely with our Front Office team to provide exceptional service to our guests.As a Night Shift Team Member, you'll be responsible for completing audits, supporting guests with their needs and maintaining accurate records.Key tasks include:End of day procedures and...


  • Edinburgh, United Kingdom IBIS Full time

    **Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Edinburgh, United Kingdom AccorHotel Full time

    As our next Front Office Team Member youAre the face of Novotel Edinburgh Centre extending a warm welcome to our guests putting their wellbeing at the heart of everything you do while adding your personal touch to their stay.Ensure a wonderful guest experience.Provide quality service to the customer by responding to their requests promptly efficiently and...


  • Edinburgh, United Kingdom AccorHotel Full time

    As our next Front Office Team Member you Are the face of Novotel Edinburgh Centre extending a warm welcome to our guests putting their wellbeing at the heart of everything you do while adding your personal touch to their stay. Ensure a wonderful guest experience. Provide quality service to the customer by responding to their requests promptly efficiently...


  • Edinburgh, Edinburgh, United Kingdom Accor Full time

    Job Title: Front Office Team Member RoleWe are seeking a highly skilled and dedicated individual to join our team as a Front Office Team Member at Novotel Edinburgh Centre.OverviewAbout Us: At Novotel, we strive to create memorable moments for our guests by connecting hearts from arrival to farewell. Our mission is to provide exceptional service, comfort,...


  • Edinburgh, United Kingdom NOVOTEL Full time

    Job DescriptionAs our next Front Office Team Member, you…Are the ‘face of Novotel Edinburgh Centre, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.Ensure a wonderful guest experience.Provide quality service to the customer by responding to their requests...

  • Night Team Leader

    7 months ago


    Edinburgh, United Kingdom Braid Hills Hotel Full time

    At 7 Hospitality Management, every member of our team must play their part in delivering exceptional service to our guests, our owners and our colleagues. As a **Night Team Leader **working for the **7H managed hotels**, you will demonstrate a positive can do attitude to drive exceptional standards and guest experience to deliver the hotel’s overall...


  • Edinburgh, United Kingdom Swanston Brasserie Full time

    **Front of House Team Member** The Front of House Team Member will be responsible for providing a high level of customer service to guests and employees at Swanston Brasserie. This position will be responsible for greeting customers and answering questions about the menu, specials, and wine. **Essential Duties**: - Greeting guests and answering questions...


  • Edinburgh, United Kingdom Swanston Brasserie Full time

    **Front of House Team Member** The Front of House Team Member will be responsible for providing a high level of customer service to guests and employees at Swanston Brasserie. This position will be responsible for greeting customers and answering questions about the menu, specials, and wine. **Essential Duties**: - Greeting guests and answering questions...


  • City of Edinburgh, United Kingdom Accorhotel Full time

    As our next Front Office Team Member you Are the face of Novotel Edinburgh Centre extending a warm welcome to our guests putting their wellbeing at the heart of everything you do while adding your personal touch to their stay. Ensure a wonderful guest experience. Provide quality service to the customer by responding to their requests promptly efficiently and...


  • Edinburgh, United Kingdom Society bar and kitchen Full time

    **Front of House Team Member** **About the Opportunity** Society bar and kitchen is looking for a **Front of House Team Member** to join our team at **eh1 3bg**. The Front of House Team Member will be responsible for the efficient and effective service of guests in a fast-paced environment. **Pay**:Rate starts at £10.5 plus Est £3.5 per hour in...