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Senior Key Account Manager
1 month ago
Position: Senior Key Account Manager
Location: Warwick
Salary: £60-65K + company car/car allowance + benefits
Nicholas Associates have an excellent opportunity for a Senior Key Account Manager, to be based in Warwick. Our client is Europe's leading photo printing company. This is an exciting opportunity to manage & develop a well-known, market leading account.
You will be required to nurture & grow relationships with our client's existing Key Accounts serving as the main point of contact, ensuring their needs are met & their expectations are exceeded. You will be responsible for leading & mentoring a team of 3 direct reports.
We are looking for an 'ideas' person, someone who is questioning & curious, a strategic thinker who can successfully mentor, coach & develop others. You will have previous experience of managing & developing large retail accounts.
Our client promotes a collaborative team culture, encouraging internal networking across all sites to establish & grow mutually beneficial relationships, through shared experience & knowledge.
Key Responsibilities:
- Develop & implement strategic account plans to maximise growth opportunities within existing Key Accounts.
- Build & maintain strong, collaborative relationships with key stakeholders within each Key Account.
- Understand the unique needs & challenges of each account & tailor solutions to meet their specific requirements.
- Act as a trusted advisor for the Photo category, providing insights & recommendations to help achieve our agreed business objectives.
- Collaborate closely with internal teams, including sales, marketing, finance & production, to ensure alignment & support for Key Account initiatives.
- Monitor individual Key Account performance versus plan & identify areas for improvement or expansion.
- Stay informed about industry trends, market developments, & competitor activities to identify new opportunities & potential threats.
- Prepare regular reports & updates for the Sales Director and the Management Team on account performance & strategic initiatives.
- Management of two Key Account Managers & the Sales Support Coordinator
General Duties:
- Have a good understanding of our client's business operations, products & services, in order to prepare, plan & execute communications to existing Key Accounts.
- Attend events & exhibitions to network existing Key Account contacts.
- Reporting to stakeholders on Key Account progress.
- Negotiate contracts & pricing agreements with Key Accounts to drive revenue growth and profitability.
- Keep all stakeholders & departments informed & involved with existing Key Account initiatives.
- Continuously strive to enhance the overall customer experience & satisfaction.
- The Senior Key Account Manager is responsible for other such duties as specified by the Management team to enable the Company to fulfil its orders & obligations.
- Adherence to Company Rules & Regulations, including Health & Safety, as outlined in the Company Handbook & Health & Safety Manual.
- Maintaining the confidentiality of all knowledge & information appertaining to the Company, its customers & its employees.
You will have:
- Proven track record of successfully managing Key Accounts.
- Previous management experience.
- Experience of managing & developing large retail accounts (essential)
- Strong interpersonal skills for building trust-based relationships.
- Excellent verbal & written communication skills.
- Tenacious, self-motivated & driven for sales success.
- Positive attitude & initiative to exploit opportunities.
- Strategic & analytical thinking skills.
- Problem-solving skills with keen attention to detail.
- Proven negotiation skills.
- IT proficiency with Microsoft Office.
There will be occasional travel to Germany & other European locations.
**Please note, our client is unable to support visa sponsorship.
