Senior Key Account Manager

2 days ago

Warwick, United Kingdom Nicholas Associates Full time

Position: Senior Key Account Manager

Location: Warwick

Salary: £60-65K + company car/car allowance + benefits


Nicholas Associates are recruiting for a Senior Key Account Manager, to be based in Warwick. This is an exciting opportunity to manage & develop a well-known, market leading account within the retail sector.


You will be required to nurture & grow relationships with our client's existing Key Accounts serving as the main point of contact, ensuring their needs are met & their expectations are exceeded. You will be responsible for leading & mentoring a team of 3 direct reports.


We are looking for an 'ideas' person, someone who is questioning & curious, a strategic thinker who can successfully mentor, coach & develop others. You will have previous experience of managing & developing large retail accounts.


Our client promotes a collaborative team culture, encouraging internal networking across all sites to establish & grow mutually beneficial relationships, through shared experience & knowledge.


Key Responsibilities:

  • Develop & implement strategic account plans to maximise growth opportunities within existing Key Accounts.
  • Build & maintain strong, collaborative relationships with key stakeholders within each Key Account.
  • Understand the unique needs & challenges of each account & tailor solutions to meet their specific requirements.
  • Act as a trusted advisor for the Photo category, providing insights & recommendations to help achieve our agreed business objectives.
  • Collaborate closely with internal teams, including sales, marketing, finance & production, to ensure alignment & support for Key Account initiatives.
  • Monitor individual Key Account performance versus plan & identify areas for improvement or expansion.
  • Stay informed about industry trends, market developments, & competitor activities to identify new opportunities & potential threats.
  • Prepare regular reports & updates for the Sales Director and the Management Team on account performance & strategic initiatives.
  • Management of two Key Account Managers & the Sales Support Coordinator


General Duties:

  • Have a good understanding of our client's business operations, products & services, in order to prepare, plan & execute communications to existing Key Accounts.
  • Attend events & exhibitions to network existing Key Account contacts.
  • Reporting to stakeholders on Key Account progress.
  • Negotiate contracts & pricing agreements with Key Accounts to drive revenue growth and profitability.
  • Keep all stakeholders & departments informed & involved with existing Key Account initiatives.
  • Continuously strive to enhance the overall customer experience & satisfaction.
  • The Senior Key Account Manager is responsible for other such duties as specified by the Management team to enable the Company to fulfil its orders & obligations.
  • Adherence to Company Rules & Regulations, including Health & Safety, as outlined in the Company Handbook & Health & Safety Manual.
  • Maintaining the confidentiality of all knowledge & information appertaining to the Company, its customers & its employees.


You will have:

  • Proven track record of successfully managing Key Accounts.
  • Previous management experience.
  • Experience of managing & developing large retail accounts (essential)
  • Strong interpersonal skills for building trust-based relationships.
  • Excellent verbal & written communication skills.
  • Tenacious, self-motivated & driven for sales success.
  • Positive attitude & initiative to exploit opportunities.
  • Strategic & analytical thinking skills.
  • Problem-solving skills with keen attention to detail.
  • Proven negotiation skills.
  • IT proficiency with Microsoft Office.


There will be occasional travel to Germany & other European locations.

**Please note, our client is unable to support visa sponsorship.

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