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Customer Service Administrator

2 months ago

Stretford, United Kingdom Adecco Full time

Join a thriving team at one of the leading logistics service providers in Trafford Park our client is unrivalled in their ability to connect businesses with service excellence. With their state-of-the-art facilities and dedicated team, they are committed to delivering exceptional customer experiences every day.


What you'll do:

  • Serve as the main point of contact for customer inquiries, providing friendly and professional support.
  • Handle incoming calls and email correspondence, ensuring timely and accurate responses.
  • Assist customers with order placement, tracking, and resolving any issues that may arise.
  • Collaborate with our warehouse team to ensure seamless coordination between order fulfilment and delivery.
  • Maintain accurate and detailed records of all customer interactions and transactions.


What you'll bring:

  • Previous customer service and administration experience, preferably in a fast-paced environment.
  • Excellent communication skills, with a friendly and outgoing personality.
  • Strong problem-solving abilities, with the ability to think quickly on your feet.
  • Proficiency in Microsoft Office and experience with customer service software is a plus.
  • A positive attitude and the ability to remain calm under pressure.


If you have a passion for customer service and thrive in a fast-paced environment, we want to hear from you.