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System Administrator

2 months ago

Northwood, United Kingdom BetterQA Full time

System Administrator


Rate: €40/h

Location: Northwood, UK (Onsite)

Security Clearance: Personnel Security Clearance (PSC)

Language: High proficiency in English required



About BetterQA:

At BetterQA, we pride ourselves on being more than just a testing team. Our mission is to elevate software quality by bridging the gap between development and delivery. With our headquarters in Cluj-Napoca, Romania, a hub for IT innovation, we offer an engaging, diverse, and inclusive work environment. Join us and be a part of a team where your contributions directly impact the quality and success of our client’s software products


Project Overview:

Our client is part of a multinational defense and security organization that delivers technical expertise and solutions for mission-critical operations. The Company focus is on providing advanced IT and system administration support to ensure the seamless functioning of critical infrastructure. With a commitment to innovation, security, and collaboration, they work across borders to support defense initiatives that require precision and reliability. The team values professionalism, integrity, and the continuous development of cutting-edge solutions for complex challenges.


Job Overview:

Seeking for an experienced System Administrator to join the team in Northwood, UK. The successful candidate will play a key role in supporting the development of technical solutions and troubleshooting procedures for maritime operations. In addition to system administration responsibilities for both hardware and software, you will assist in the planning and coordination of ship surveys and ensure all technical documentation is kept up-to-date. The role also includes providing remote support for Flagship handovers and close collaboration with a team of technicians and engineers to ensure smooth system operations.


Key Responsibilities:

  • Assist the Core Section Head in developing technical solutions, troubleshooting protocols, and hardware upgrades.
  • Coordinate and support ship surveys for CIS installations.
  • Administer hardware and software systems for assigned operations.
  • Maintain and update technical and service documentation, ensuring accuracy and compliance.
  • Report configuration control data to the Core Section Head in a timely manner.
  • Provide remote support for Flagship handovers for nations involved in Standing Naval Forces (SNF).
  • Collaborate closely with technicians, engineers, and other personnel within the broader NCI Agency.


Experience and Qualifications:

  • Strong experience with VMware Virtualization technology.
  • Familiarity with SAN technology.
  • Expertise in Windows workstation imaging techniques.
  • Proficiency in Microsoft Server Technologies, including Active Directory and Microsoft Exchange.
  • Experience with Application Server technologies.
  • Knowledge of ITIL IT service management model.
  • Familiarity with Incident and Problem Management processes.
  • High proficiency in English language.