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F&B Sales and Marketing Manager

2 months ago

East London, United Kingdom Hyatt Regency London Albert Embankment Full time

A unique chance to be a part of a prestigious London hotel team. Our stylish hotel boasts inimitable river views and is situated between Lambeth and Vauxhall bridges, just south of the river. The hotel hosts 142 bedrooms, including suites.

We are currently recruiting for aFood & Beverage Sales & Marketing Manager

We are seeking a dynamic and results-driven Sales & Marketing Executive for our Food & Beverage (F&B) division. The ideal candidate will be responsible for driving sales growth, developing marketing strategies, and building strong relationships with clients. This role requires a deep understanding of the F&B industry, strong communication skills, and a passion for creating unique dining experiences that attract and retain customers.

Key Responsibilities:

Business Development:

  • Proactively identify, prospect, and qualify new leads to drive traffic to the hotels food and beverage outlets.
  • Develop and implement strategies to attract new customers, promote F&B services, and increase revenue.
  • Manage F&B database with targeted promotions / proposal with to them.
  • Focus on both hotel guests and the local community to expand the customer base for the F&B outlets.

Customer Relationship Management:

  • Build and nurture strong, ongoing relationships with both prospective and existing customers.
  • Maintain and enhance relationships with hotel guests and external/local patrons to ensure repeat business and customer loyalty.
  • Serve as a key point of contact for clients, ensuring a high level of satisfaction.

Pipeline Management:

  • Develop and manage a robust pipeline of prospective clients to ensure consistent business growth.
  • Monitor the progress of leads and follow up to convert prospects into loyal customers.

Strategic Planning:

  • Collaborate with Sales & Marketing and F&B to formulate strategic plans for the growth and expansion of F&B outlets.
  • Incorporate market trends, customer preferences, and business goals into the strategic planning process to ensure alignment with overall company objectives.

Collaboration:

  • Work closely with F&B to develop and execute innovative business development strategies aimed at achieving rapid growth.
  • Partner with the hotel marketing teams to create unique and appealing F&B concepts that resonate with target audiences and enhance brand visibility.

Market Analysis:

  • Continuously track and analyse competitors products, promotions, and activities to maintain a competitive edge.
  • Stay informed on market trends and industry developments to identify opportunities for differentiation and growth.

Qualifications:

  • Proven experience (2-3 years) in sales or business development within the food and beverage sector, either within the hospitality industry or as a stand-alone venue.
  • Strong understanding of market trends, customer behaviour, and the competitive landscape.
  • Excellent communication, negotiation, and relationship-building skills.
  • Experience in digital marketing, including social media, SEO, and content marketing.
  • Strategic thinker with the ability to develop and implement comprehensive business plans.
  • Basic knowledge of social media marketing and digital promotions.
  • Entrepreneurial mindset with a proven ability to identify opportunities and drive business growth.
  • A proactive, innovative approach, with a passion for delivering exceptional customer experiences.

This role is ideal for a motivated individual who thrives in a dynamic environment and is eager to contribute to the success of the hotels F&B outlets through strategic business development and creative marketing initiatives.

What we offer:

Competitive salary+ service charge.

Meals on duty.

Employee discounts across Hyatt hotels.

Career Progression to everybody who wants to grow and develop within the company or industry.

28 Annual Holidays (included Bank Holiday).

Pension Scheme.



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