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3rd Line Support Engineer

2 months ago

Sheffield, United Kingdom In Technology Group Limited Full time

In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rd line support engineer to join their team.

The role will act as the escalation point for the 1st/2nd line members of the team. Providing a high-level service to their clients to ensure the continuous performance and reliability of their IT systems.

KEY SKILLS & EXPERIENCE:

* Extensive IT support experience

* Strong communication skills, able to manage stakeholders of both a technical and non-technical background

* Experience across Microsoft 365 administration, deployment and migrations; including O365, mailbox and applications

* Good knowledge of MS Azure

* Strong knowledge of server operating systems

* Strong knowledge of Windows troubleshooting and configuration

* Ideally, knowledge of networking, firewalls & VPN's

Up to £40k DEO

Hybrid

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.