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Technical Support Officer

1 month ago

Birkenhead, United Kingdom Science & Technology Recruitment Full time

We are seeking a dynamic and self-motivated Technical Support Officer to join our client's technical team in the Merseyside area.

Responsibilities

  • Support the introduction of new and amended products, including the provision of Safety Data Sheets (SDS), labels, and artwork.

Qualifications

  • BTEC or Degree in a Scientific or related discipline.
  • At least 1 year of experience, ideally within the medical devices industry.

Duties

  • Product Safety Data Sheets: Prepare and issue SDS for internal and external customers.
  • COSHH Assessments: Create raw material and product Control of Substances Hazardous to Health (COSHH) assessments.
  • Customer Shipper Label System Coordination:
    • Liaise with customers to confirm requirements.
    • Generate and seek timely approval for shipper labels to meet production needs.
    • Maintain the shipper label database.
  • Customer Product Costings: Prepare costings by collaborating with the New Product Manager and Purchasing team to gather necessary information.
  • Technical Documentation: Assist with various technical documentation needs (e.g., product specifications, batch manufacturing records, customer material declarations, etc.).
  • Product Artwork Coordination: