System Support Officer
7 months ago
SYSTEMS SUPPORT OFFICER JD.DOC
**Job Description**:
WIRRAL
Department
Adult Social Services
Division
Finance & Support Services
Designation
of Post
Systems Support Officer
Grade
Scale 2 / 4
Post No
SON 118 132
Responsible to
Team Manager Systems Implementation & Support
Immediate Subordinates
FUNCTION
1. To support the correct use of SWIFT and other systems within the Adult Social Services Department, other departments and agencies by ensuring that data inputting practices reflect current procedures.
2. To analyse data quality reports and offer appropriate support to staff to rectify errors.
3. To contribute experience of practice to the ongoing development of SWIFT and training plans.
4. Where necessary to correct erroneous records.
KEY TASKS
1. To support the correct use of SWIFT and other systems through the regular analysis of data quality reports.
2. To offer appropriate advisory support to staff of the Adult Social Services Department and other departments and agencies in the light of analysis of data quality reports.
3. To amend records when required.
4. To provide advice and support, including a helpdesk function, to staff on data inputting practices.
5. To support measures to ensure adherence to the departments file retention policy.
6. To ensure the complete processing of death lists from NHS agencies.
7. To support the acquisition and recording of the NHS number in all client records through the NSTS batch, on line and telephone facilities.
8. To keep abreast of new developments in SWIFT.
9. To contribute to training plans by providing regular reports to the Systems Support & Implementation Team Manager on SWIFT data quality and inputting practices within the Adult Social Services Department and other agencies.
10. To assist information Systems Training Officers, if required, with hands on help for staff during SWIFT training sessions.
11. To provide Coaching and mentoring to staff immediately after attendance on SWIFT & other systems training courses
12. To carry out such duties as may be authorised by the Director of Adult Social Services or such other Officer as may be authorised by the Director.
Issued by
Chief Officer
Date
SYSTEMS SUPPORT OFFICER JD SON118132.DOC 2 7 November 2013
Support the implementation of high-quality system configuration and development in order to deliver highly effective information/case management/financial systems. Providing high quality
support, training and advice to all authorised users of Directorate systems. Identifying gaps and weaknesses in user knowledge, system usage and functionality; to support product development
and user best practice and feed into training, product development and reporting work streams.
-
System Support Officer
7 months ago
Birkenhead, United Kingdom Liverpool City Combined Authority Full timeUp to- per day- 2 Brassey Street, Birkenhead, CH41 8DA, Birkenhead, CH41 8DA, CH418DAIT & Telecoms **Role**: **Who You Are** You are a motivated professional with experience analyzing and managing the correct use of SWIFT and other systems. You can process and rectify data efficiently and are capable of advising and training staff on proper data inputting...
-
Clinical Systems Officer
3 weeks ago
Birkenhead, United Kingdom Wirral Community Health and Care NHS Foundation Trust Full timeWe are looking for an enthusiastic, positive and forward thinking person to join our Clinical Systems Team and to work to ensure the effective performance of SystmOne within Wirral Community Health and Care NHS Foundation Trust. The role is provide general operational support to clinical services to ensure that data is entered and retrieved correctly and...
-
Clinical Systems Officer
2 weeks ago
Birkenhead, United Kingdom Wirral Community Health and Care NHS Foundation Trust Full timeWe are looking for an enthusiastic, positive and forward thinking person to join our Clinical Systems Team and to work to ensure the effective performance of SystmOne within Wirral Community Health and Care NHS Foundation Trust. The role is provide general operational support to clinical services to ensure that data is entered and retrieved correctly and...
-
Specialist Business Support Officer
7 months ago
Birkenhead, United Kingdom Liverpool City Combined Authority Full time£12.81- per hour- 2 Alice Square, Birkenhead, CH412YAAdmin, Full Time **Role**: **Who You Are** **What the job involves** - As a Specialist Business Support Officer, you'll be responsible for delivering comprehensive administrative support across Children’s Services which includes taking minutes at events and meetings, leading role in data capture and...
-
Administration Support Officer
2 weeks ago
Birkenhead, United Kingdom BNR Supported Living Services Full time**Administration Support Officer - BNR Supported Living Wirral** We are looking for a staff member who is able to work Monday to Friday 09.00am to 17.00pm. You will be a part of the daily running of the administration team and dealing with other stakeholders to ensure we are compliant and they are completing their agreements with BNR Agency. On your three...
-
Gate House Security Officer
7 months ago
Birkenhead, United Kingdom Carlisle Support Services Full timeWe are currently looking for Professional, energetic, and enthusiastic Security Officers who is interested in pursuing a career in Security. You will deliver high standards of customer service whilst anticipating the needs of the customer to meet their expectations. As an ambassador for both Carlisle Support Services and our prestigious client you must be...
-
Administration Officer
3 weeks ago
Birkenhead, United Kingdom Ministry of Justice Full time**Administration Officer - Corporate Services - 71739** **£19,087 - £23,182** **Birkenhead**: **Overview of the job** This is a divisional administrative role based in the NPS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the...
-
Ward Support Officer
3 weeks ago
Birkenhead, Wirral, United Kingdom NHS Full timeJob DescriptionAs a Ward Support Officer, you will play a crucial role in ensuring the smooth operation of our wards. You will be responsible for maintaining a clean and safe environment, assisting with meal services, and performing minor maintenance tasks.Your skills in customer service, basic food hygiene, and financial handling will be highly valued in...
-
Head Office Administrator
2 weeks ago
Birkenhead, United Kingdom NMS Recruit Full timeA fantastic opportunity has arisen for a Head Office Administrator to join this leading property maintenance business based in Birkenhead This is a fast paced and varied role - duties will include: - Greet visitors and direct to relevant departments - Answer general telephone and website enquiries - Assist with incoming/outgoing post - Assist with the...
-
Supported Housing Officer
3 weeks ago
Birkenhead, United Kingdom YMCA Wirral Full time* - *Hope Prospect56 Whetstone LaneBirkenheadWirralMerseysideCH41 2TJ Tel: (0151) 650 1015 Fax (0151) 6471821 **_Job Description _**_ - _ TITLE: Housing Officer SALARY: £26,000 per annum HOLIDAY ENTITLEMENT: 20 days per annum plus 8 statutory holidays pro-rata ACCOUNTABLE TO: Deputy Chief Executive **Hours of work** The YMCA supported accommodation is...
-
Office Coordinator
4 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £25,000 - £35,000Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Birkenhead, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming calls, emails, and correspondence in a...
-
Classroom Support Officer
4 weeks ago
Birkenhead, Wirral, United Kingdom Excell Supply Ltd Full timeExcell Supply Ltd is seeking a dedicated Classroom Support Officer to join our team on a supply basis. The ideal candidate will have a passion for supporting student learning and be able to work effectively with teachers and students.Key Responsibilities:• Collaborate with teachers to develop engaging lesson plans and support the delivery of high-quality...
-
Electrical Systems Engineer
4 weeks ago
Birkenhead, Wirral, United Kingdom Hunter Selection Full timeCompany Overview: Hunter Selection Limited is a recruitment consultancy with offices across the UK, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Salary: We are offering a highly competitive salary of £55,000 - £65,000 per annum, depending on experience. Job...
-
Office Admin
2 weeks ago
Birkenhead, United Kingdom Hardisty CRN Ltd Full timeWith over 25 years in the industry Hardisty CRN Limited is a successful, respected and trusted specialist contracting business in the North West building industry. The four most important values in our business are integrity, respect, hard work and personal development. We pride ourselves on the relationship we build with our customers, with an emphasis of...
-
Project Support Systems Administrator
7 months ago
Birkenhead, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeTo undertake this role the successful applicant will have experience of using Electronic Patient Record Systems, working with databases, good all round administration and customer service skills. You be liaising with patients and health care professionals and will be able establish a good rapport and professional relationships with others. You will commonly...
-
Office Receptionist
7 months ago
Birkenhead, United Kingdom Total Staff Services Full time**Job Title: Office Receptionist/Administrator** **Location**: Birkenhead, United Kingdom **Salary**: £23,500 per annum **Hours**: 9:00 am - 5:00 pm, Monday to Friday **About Us**: Total Staff are currently recruiting on behalf of a well known constuction company based in the heart of Birkenhead, who pride themselves on delivering high-quality...
-
Senior Admin Officer
8 months ago
Birkenhead, United Kingdom Ministry of Justice Full timeSalary 1 - £24,228 - £30,208 Pro-rata Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Birkenhead Building/Site 1 - NPS 40 EUROPA BOULEVARD BIRKENHEAD, CH41 4PE Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Fixed Term Duration of appointment 1 - Up to...
-
Admin Officer
2 weeks ago
Birkenhead, United Kingdom Brook Street Full timeA full time temporary position has come available within a government department in the Birkenhead area. Hours: 37 hours per week, Monday to Friday, office hours. Pay rate: £9.65 per hour going up to £11.28 after 12 weeks. Job Spec: Administration work, involving the processing of timely documentation to ensure that claims are maintained and processed. The...
-
Admin Officer
6 days ago
Birkenhead, United Kingdom Brook Street Full timeOur client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...
-
Admin Officer
1 week ago
Birkenhead, United Kingdom Brook Street UK Careers Full timeOur client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...