Administrator Finance

1 week ago


West Malling, United Kingdom TN Recruits Full time
Are you an individual with 18 months of office experience and a strong administrative background?   Are you ready to thrive in a fast-paced, customer-centric role within the financial sector?   INTERVIEWING NOW - ROLE TO START OCTOBER 2024This is a well-established company in the financial industry, dedicated to providing top-notch service to their clients. Their commitment to excellence has made them a trusted name in the field.They are seeking an exceptional Administrator to be a be a pivotal member of their Team, instrumental in ensuring a seamless service for clients. Your role will encompass diverse responsibilities, spanning from client relations to operational efficiency, all while delivering exceptional customer service.Responsibilities:
  • Build and maintain effective relationships with new and existing clients.
  • Serve as the first point of contact for any queries related to mortgage applications.
  • Provide timely, accurate, and appropriate responses to phone calls, inquiries, and correspondence.
  • Collaborate with Mortgage Brokers and Solicitors, keeping them informed of case progress and addressing any queries.
  • Communicate with the Line Manager, escalating issues for discussion and resolution.
  • Liaise with the underwriting and risk team to ensure compliance with mortgage requirements and conditions.
Requirements:
  • Experience in the financial or conveyancing industry, however relevant office experience will also be considered.
  • Highly motivated with exceptional customer service skills.
  • Strong communication and interpersonal skills.
  • Detail-oriented with the ability to manage multiple tasks.
  • Proficiency in data entry and management.
  • Problem-solving skills and the ability to adapt to change.
  • A commitment to excellence and client satisfaction.
If you are ready to take on this exciting challenge and contribute to the success of this dynamic company contact HELEN at ME Recruitsto discover more about this opportunity and kickstart your applicationIn application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

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