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Trade Account Manager
4 months ago
Workshop Recruitment is working with a fantastic client in Portsmouth who require a Trade Account Manager who can manage up to 400 trade accounts. You will manage the key relationships within this client base and actively develop business from the rest of the account base and look to acquire new customers.Key DutiesCommunicate with customers and prospective clients daily on a proactive basis ensuring that we qualify and establish budget and needs whilst delivering exceptional customer service, whilst building long lasting relationships.Advising customers of any new product/promotions, relating to any marketing campaigns sent.Resolving customer issues at all levels working closely with our customer service and operational teams.Negotiate annual price increases and drive through additional revenue through upselling and sourcing additional lines of business with current and prospective clients.Set up existing and new customers via our CRM and websiteAchieve your individual sales targets in line with company requirements.Expand your client base and spend in line with agreed company targetVideo calls and customer visits where necessary Skills and KnowledgeFirst class client relationship management skillsExcellent communicator - ability to build relations on the phone, an excellent telephone manner is a mustWell organised, accurate and methodical approachAble to work under pressure and to deadlinesGood admin and data entry skillsExcellent business development skillsAble to collaborate and work well within a teamConfident and resilientOther InformationBase salary up to £30K, opportunity for £5K additional OTE (uncapped)20 days holiday9am - 5pm, Mon - Fri (37.5 hour week)Company PensionSupportive management teamFree refreshments
