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Client Onboarding Team Leader

2 months ago

Southampton, United Kingdom Elevate Flexible Legal Resourcing Full time

Elevate Flexible Legal Resourcing is seeking a Client Onboarding Team Leader to join one of our prominent Law firm customers for a Permanent position, starting ASAP. Hybrid, 3 days onsite in Birmingham, Sheffield or Manchester offices.


As a Team Leader, you will be responsible for managing a team of advisers, overseeing matters, conducting due diligence, and conflict checks. You’ll ensure compliance with legal and regulatory requirements and foster a culture of collaboration and excellence, develop strong partnerships and coordination with fee earners, partners, and the Group Counsel Team.


  • Must have A minimum of 2 years experience in service delivery and operational management, managing high volumes of work through a fast-moving pipeline and meeting speed, quality, and regulatory requirements.


Desired Skills and Experience:

  • Strong prior client and matter onboarding experience.
  • Strong operational management experience in leading a high-volume complex area to meet quality, speed and regulatory objectives.
  • Good knowledge of legal and regulatory rules impacting Law firms when onboarding and monitoring clients, including conflict checking, file opening, CDD and AML
  • Experience in implementing complex operational change programmes
  • Knowledge of the SRA handbook and conflict / AML requirements.
  • Must be able to demonstrate the ability to contribute and successfully deliver against a business strategy.
  • Influencing skills and prior management/stakeholder engagement experience
  • Demonstrate ability to motivate, coach, and develop people, be committed to quality, possess strong communication skills, and be resilient under pressure.
  • Proficiency in Word, Excel, and PowerPoint


About Elevate

Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia.


ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category.


Our Vision is a world where legal and business teams achieve incredible outcomes, together.

Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.


As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds.


We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.