Engagement Manager
3 weeks ago
What you'll be doing Are you passionate about driving cultural change and improving wellbeing in complex environments? Join the House of Commons as an Engagement Manager within the Independent Complaints and Grievance Scheme (ICGS), a vital, high-profile service supporting Parliament's commitment to a respectful and inclusive working environment. This is a unique and rewarding opportunity to work at the heart of UK Parliament. As Engagement Manager, you'll play a key role in managing a case load of individual service users to help them engage with the ICGS and help them access appropriate support. You'll guide service users through challenging processes, and champion their needs within a sensitive and evolving framework. You'll also lead on meaningful projects that promote safeguarding, mental health, inclusion, and user-centred improvements, helping shape how Parliament addresses serious concerns like bullying, harassment and sexual misconduct. This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for. You'll thrive in this role if you can demonstrate the following skills/experience: Experience of managing a case load of service users who may have specific needs, or vulnerabilities. Experience of guiding service users through complex or sensitive processes. The ability to use or manage data to improve processes or services, ideally with experience working with case management systems and databases. Strong organisational skills with the ability to prioritise, manage competing demands, and improve efficiency. Ability to work in an inclusive way, with experience supporting or delivering Diversity & Inclusion or cultural change initiatives. Excellent interpersonal skills with an empathetic approach to building trusted relationships across diverse stakeholders. A collaborative mindset and ability to thrive in a fast-paced, team-oriented environment with a commitment to providing a high-quality, user-focused service. Next Steps and Additional Information: Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1-5 in the Job Description. More information on the application process can be found here: Application process - UK Parliament. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. We may close the vacancy prior to the closing date stated due to a high volume of applications. #LI-Hybrid
-
Digital Product Officer
6 days ago
London, United Kingdom Digital Engagement Full timeAn exciting opportunity has arisen for a Digital Product Officer, who will be responsible for helping the Digital Product Team to manage and improve the user experience of our user-facing platforms. Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We...
-
Engagement Manager
7 days ago
London, United Kingdom LexisNexis Full timeEngagement ManagerJoin to apply for the Engagement Manager role at LexisNexis.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Are you data-driven and customer-centric? Do you enjoy building solid relationships, to understand customer's needs & find solutions? LexisNexis Legal &...
-
Engagement Manager
5 days ago
London, Greater London, United Kingdom Cegal Full time £60,000 - £75,000 per yearShaping the digital energy future – togetherAt Cegal, we're passionate about creating a more sustainable, efficient, and digital energy industry. As we continue to grow, we're strengthening how we engage with our customers - ensuring every partnership delivers measurable value, stability, and innovation.We're now seeking an Engagement Manager to play a key...
-
Engagement Manager
2 weeks ago
London, Greater London, United Kingdom LexisNexis Full time £40,000 - £80,000 per yearAre you data-driven and customer-centric?Do you enjoy building solid relationships, to understand customer's needs & find solutions?LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and...
-
Engagement Manager
3 days ago
London, United Kingdom Workato Full timeAbout WorkatoWorkato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.Trusted by...
-
Engagement Manager
1 day ago
London, United Kingdom HARRIS HILL EXECUTIVE SEARCH Full timeHarris Hill is delighted to be working with Cook for Good, a community organisation using food to bring people together, reduce food insecurity, and create positive change. Location: Kings Cross, London Salary: £35,000 per annum (pro rata, 30 hours per week) Contract: Permanent (Monday–Thursday) We’re seeking a compassionate Engagement Manager to...
-
Engagement Manager
4 weeks ago
City of London, United Kingdom Salt Full timeSalt are working with a great organisation to find a Communications and Engagement Manager on an initial 26-week contract. You’ll develop and deliver internal communications and engagement activity to support workplace transformation, ensuring staff are informed, engaged, and supported throughout the change.£37 per hour (inside IR35) London (Hybrid)Key...
-
Engagement Manager
1 week ago
London, United Kingdom SS&C Full timeEngagement Manager page is loaded## Engagement Managerlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R38917As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.Experience, qualification, and soft skills,...
-
Engagement Manager
7 days ago
London, United Kingdom SS&C Full timeEngagement Manager page is loaded## Engagement Managerlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R38917As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.Check you match the skill requirements for...
-
Engagement Manager
1 week ago
Greater London, United Kingdom LexisNexis Full timeEngagement ManagerJoin to apply for the Engagement Manager role at LexisNexis.Are you data-driven and customer-centric? Do you enjoy building solid relationships, to understand customer's needs & find solutions? LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global...
