Income Officer
7 days ago
Your new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively.Your new role As an Income Officer, you will be the first point of contact for customers with low-level rent arrears. Using outbound technology, you'll negotiate affordable repayment agreements, promote payment by Direct Debit, and maintain accurate records on internal systems. You'll also provide basic debt and benefits advice, liaise with internal and external partners, and work towards agreed KPIs to maximise income collection. This is a fully office-based role, working Monday to Friday on a shift pattern between 8:00am and 7:00pm. What you'll need to succeed Experience in income recovery, debt negotiation and collection.Strong communication skills and ability to handle challenging conversations professionally.Competence in Microsoft Office and case management systems.Knowledge of welfare reform and data protection regulations.Excellent time management, organisational skills, and ability to work both independently and as part of a team.What you'll get in return Competitive pay of up to...
-
Income Officer
4 weeks ago
Birmingham, United Kingdom Niyaa People Ltd Full timeWe are seeking a proactive and customer-focused Income Officer based around Birmingham to join a Housing Association and be the key role to support tenancy sustainment, reduce arrears, and maximise income, working in close partnership with internal teams, external agencies and local authorities.Key Responsibilities of an Income Officer: Proactively monitor...
-
Income Officer
7 days ago
Birmingham, United Kingdom Hays Social Care Full timeYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of...
-
Income Officer
1 week ago
Birmingham, United Kingdom Hays Social Care Full timeJob DescriptionYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively.Your new role As an Income Officer, you will be the...
-
Income Officer
1 week ago
Birmingham, United Kingdom Hays Social Care Full timeYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of...
-
Income Officer
3 weeks ago
Birmingham, United Kingdom Niyaa People Full timeWe are seeking a proactive and customer-focused Income Officer based around Birmingham to join a Housing Association and be the key role to support tenancy sustainment, reduce arrears, and maximise income, working in close partnership with internal teams, external agencies and local authorities. Key Responsibilities of an Income Officer:Proactively monitor...
-
Income Generation Officer
3 days ago
Birmingham, United Kingdom Social Care People Full time**Income Generation Officer** We have an exciting opportunity for an organised and experienced Income Generation Officer to join an organisation making a real difference in people’s lives. **Position**: Income Generation Officer **Location**: Birmingham **Hours**: Part-time, 28 hours per week **Salary**: £26,000 - £28,000 FTE, depending on...
-
Dialler Income Officer
2 weeks ago
Birmingham, United Kingdom Midland Heart Full time**The Role** We’ve seeking a full time permanent Dialler Income Officer to join our office-based Income Team, working Monday to Friday between the hours of 8am - 6pm on a rota basis. As part of our people-focussed organisation, you’ll be mindful of customers personal circumstances at all times, whilst aiming to maximise our income, which allows us to...
-
Income Officer
2 weeks ago
Birmingham, United Kingdom Bromford Full time**Do you have a passion for customer service and making a difference to people’s lives?** **If you have experience of working in benefits, housing income or another related area, we want to hear from you!** Our income management team collects rent and provides guidance to our customers about money and benefits. We're looking for someone who can think on...
-
Income Services Officer
4 days ago
Birmingham, Birmingham, United Kingdom Birmingham City Council Full timePermanentGrade B - £28,598 - £34,434Consultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekBirmingham City Council Rent Service has an exciting permanent opportunityThe Rent Service is part of the Finance Directorate of Birmingham City Council and has significant responsibilities for income collection to the...
-
Income Recovery Officer
5 days ago
Birmingham, Birmingham, United Kingdom The Recruitment Experts Full time £16,500 - £30,000 per yearJob Title: Income Recovery OfficerLocation: Birmingham, Part time(option to move to full time in the future)Basic Salary: £16,500 Per Annum(18 Hours Per Week) We are looking for an Income Recovery Officer for one of Birmingham's fastest growing Estate Agency firms. Job ResponsibilitiesTo control all outstanding rent arrears across our various portfoliosTo...