Income Officer
4 weeks ago
We are seeking a proactive and customer-focused Income Officer based around Birmingham to join a Housing Association and be the key role to support tenancy sustainment, reduce arrears, and maximise income, working in close partnership with internal teams, external agencies and local authorities.Key Responsibilities of an Income Officer: Proactively monitor and manage the debt recovery process across all tenure types, ensuring arrears are minimised through early intervention. Liaise effectively with Housing Benefit teams and the Department for Work and Pensions to ensure correct entitlements are received and over payments minimised. Take appropriate and timely legal action where necessary, including serving notices, attending court, and coordinating with internal teams on evictions. Provide financial inclusion support and advice to customers, signposting to external agencies and making referrals to internal Money Advisors to maximise income.What we'd love to see from you: Recent experience of working with debtors, ideally within a housing or related environment. Strong communication and negotiation skills, with the ability to work sensitively with a diverse and often vulnerable customer base. Good knowledge of welfare benefits, financial inclusion practices, and the legal framework for income recovery. Full UK driving licence and access to a vehicle insured for business use.Job title:Income Officer Location:Birmingham Working Hours:Full time - Hybrid Working Contract:Temp until February 2026TPBN1_UKTJ
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Income Officer
1 week ago
Birmingham, United Kingdom Hays Full timeYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively.Your new role As an Income Officer, you will be the first point of...
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Income Officer
1 week ago
Birmingham, United Kingdom Hays Social Care Full timeYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of...
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Income Officer
1 week ago
Birmingham, United Kingdom Hays Social Care Full timeYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of...
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Income Officer
2 weeks ago
Birmingham, United Kingdom Hays Social Care Full timeJob DescriptionYour new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively.Your new role As an Income Officer, you will be the...
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Income Officer
3 weeks ago
Birmingham, United Kingdom Niyaa People Full timeWe are seeking a proactive and customer-focused Income Officer based around Birmingham to join a Housing Association and be the key role to support tenancy sustainment, reduce arrears, and maximise income, working in close partnership with internal teams, external agencies and local authorities. Key Responsibilities of an Income Officer:Proactively monitor...
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Income Generation Officer
5 days ago
Birmingham, United Kingdom Social Care People Full time**Income Generation Officer** We have an exciting opportunity for an organised and experienced Income Generation Officer to join an organisation making a real difference in people’s lives. **Position**: Income Generation Officer **Location**: Birmingham **Hours**: Part-time, 28 hours per week **Salary**: £26,000 - £28,000 FTE, depending on...
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Dialler Income Officer
2 weeks ago
Birmingham, United Kingdom Midland Heart Full time**The Role** We’ve seeking a full time permanent Dialler Income Officer to join our office-based Income Team, working Monday to Friday between the hours of 8am - 6pm on a rota basis. As part of our people-focussed organisation, you’ll be mindful of customers personal circumstances at all times, whilst aiming to maximise our income, which allows us to...
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Income Officer
2 weeks ago
Birmingham, United Kingdom Bromford Full time**Do you have a passion for customer service and making a difference to people’s lives?** **If you have experience of working in benefits, housing income or another related area, we want to hear from you!** Our income management team collects rent and provides guidance to our customers about money and benefits. We're looking for someone who can think on...
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Income Services Officer
5 days ago
Birmingham, Birmingham, United Kingdom Birmingham City Council Full timePermanentGrade B - £28,598 - £34,434Consultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekBirmingham City Council Rent Service has an exciting permanent opportunityThe Rent Service is part of the Finance Directorate of Birmingham City Council and has significant responsibilities for income collection to the...
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Income Recovery Officer
7 days ago
Birmingham, Birmingham, United Kingdom The Recruitment Experts Full time £16,500 - £30,000 per yearJob Title: Income Recovery OfficerLocation: Birmingham, Part time(option to move to full time in the future)Basic Salary: £16,500 Per Annum(18 Hours Per Week) We are looking for an Income Recovery Officer for one of Birmingham's fastest growing Estate Agency firms. Job ResponsibilitiesTo control all outstanding rent arrears across our various portfoliosTo...