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Customer Service Advisor

2 months ago

Barnsley, United Kingdom AWD online Full time

Customer Service Advisor / Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire.

SALARY: Competitive Salary (dependant on experience) + Benefits (see below)

LOCATION: Barnsley, South Yorkshire (S72) - 100% Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday

JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills.

Working as the Customer Service Advisor / Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with the Sales Coordinator and production team where you will process sales/works through to production.

As the Customer Service Advisor / Technical Sales Administrator you will be required to have an exceptional customer focused mindset and be able to work under pressure. There will be general administrative filing duties alongside dealing with any incoming enquiries via telephone or email.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Customer Service Advisor / Technical Sales Administrator will include:

  • Working closely with the Sales coordinator
  • Raising and processing orders
  • Liaising with the production department over job details
  • Responding to production queries
  • Deal with any incoming enquires via phone or email
  • Provide sales support to existing, and internal customers by phone or email
  • Provide exceptional customer service
  • Management of multiple projects
  • Assisting colleagues with technical support
  • Preparation of after sales support, delivery tickets etc

CANDIDATE REQUIREMENTS

  • Have previous experience within the steel processing / steel fabrication industry
  • A background in within a technical sales, sales administration / order processing role
  • A flexible, proactive attitude and be highly motivated
  • Able to work methodically and accurately
  • Great time management, excellent communication & organisation skills
  • Be confident and able to discuss customer requirements via phone or email
  • Be able to priorities work to meet production deadlines
  • Strong numeracy and computer skills
  • Ability to work both independently and as part of a team
  • Proficient in Microsoft Excel, Word and PowerPoint

BENEFITS

  • Competitive Salary will be dependent on experience
  • 26 days holiday plus bank holidays
  • Option to purchase additional holidays
  • Company pension
  • Access to Health & wellbeing plan
  • Annual Cycle to work scheme
  • On site parking

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12514

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Barnsley, South Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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