Customer Service Advisor

5 months ago


Barnsley, United Kingdom Mears Full time

Annual salary: up to £14,451.69

**Customer Service Advisor**

**Rotherham - New York Stadium**

**Part time Permanent - Saturday and Sunday (Plus bank Holidays)**

**8am - 8pm - Optional Overtime**

**£14,451.69**

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

**About the Role**:
We are now seeking a Customer Service Advisor to join our team; Delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

**Role Criteria**:

- Previous experience in a customer service role
- IT Literate
- Good Communication Skills
- Ability to work alone and as part of a team

**Who are we?**

With 30 years of delivering market-leading repairs, refurbishment, fire safety and building maintenance services, Mears is trusted to deliver in excess of 6,000 housing repairs daily to a portfolio of more than 1,000,000 homes nationwide.

We provide tailored rapid-response and planned housing maintenance services to meet the needs of over 70 local authorities, Management Organisations and Housing Associations partners. By focusing on what matters most to them, we deliver an exceptional service while helping to invest in the communities we work in.

**Benefits we can offer you**
- 13.5 days annual leave plus bank holidays
- Optional overtime
- EAP - Counselling
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Additional vocational training in Customer services once successfully completed probation period
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies

Mears Group is a Disability confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.



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