Customer Service Advisor

6 months ago


Barnsley, United Kingdom Pertemps Network Group Full time

**Job Description**:
Customer Service Advisor
£11.77 - £14 Per hour
37.5 hours per week + possible overtime
Cortonwood, S73
March Start
- Do you have previous customer service, call centre or complaints handling experience?- Do you enjoy working in a fast-paced environment where you will be on the phone the majority of the day?- Can you solve problems, find solutions and remain calm under pressure?If you have answered yes to the above then we want to hear from you
This is a great opportunity to join a leading parcel delivery company and provide a first point of contact customer service for any of their clients.
Main duties:

- Answering a high volume of inbound calls from customers- Resolving queries and complaints in a professional manner- Using multiple computer systems to update customer records, track parcels, look up information and record call details- Work to individual call quality and volume KPIs as well as supporting team members to achieve the desired company goalsThe calls you will receive will be related to missing parcels, failed deliveries, damaged items, requests for re-delivery and general feedback on the service provided.
Due to the nature of the calls, you will need to demonstrate resilience, empathy, patience and an ability to remain calm under pressure.
Full training will be provided but previous complaint handling or call centre experience would be preferred.
The role will be working shifts between 8am - 6:30pm Monday to Friday and 8am - 3pm on a Saturday, with patterns allocated up to a month in advance.
Initially working on a temporary basis however there is a strong possibility of permanency or extension after 12 weeks.

Benefits include:

- Training- weekly pay- additional holiday in accrual- free parking- on-site canteen and vending machines- opportunities for assignment extension and moreInterested? Click to apply. Or, pick up the phone, call Pertemps Leeds (Office and Professional) and ask for Chelsea Blamire.



  • Barnsley, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorSalary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per WeekType: Temporary OngoingLocation: Barnsley, S70Start Date: ASAPWork Pattern: Flexible | Travel Required Our client is launching an important initiative to address the under-claimed Pension Credit in the area, running from...


  • Barnsley, United Kingdom C&B Recruitment Full time

    **Automotive Service Advisor - MONDAY-FRIDAY** **Basic £26000** **OTE £33000** **Barnsley** C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in **Barnsley**. Previous experience working within an aftersales department as a Service Advisor in the motor trade is...


  • Barnsley, United Kingdom WeRecruit Auto Full time

    **Motor Trade Service Advisor required in Barnsley** Monday - Friday 8am - 5.15pm **NO Weekends** £26,000 + bonus with OTE in region of £33000 Opportunity to join a reputable car dealership with strong staff retention, their Service Department very rarely have an opportunity to join the team but now is that time! We're looking for someone with great...


  • Barnsley, United Kingdom KELTEK Recruitment Full time

    KELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the central Barnsley area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and company...


  • Barnsley, United Kingdom The Rec Con Full time

    **Customer Service Advisor - Barnsley** - Pay Rate: £12.98 per hour from April 1st, with £14.00 per hour for Sunday overtime - Temporary Contract: 8-12 weeks, approximately 37.5 hours per week - Shift Hours: Monday to Friday, 08:00 am - 18:30 pm; Saturday, 08:00 am - 15:00 pm; Sunday, 09:00 am - 14:00 pm (*Sunday shifts are rare but flexibility is...


  • Barnsley, United Kingdom Essential Recruitment Full time

    **Customer Service Advisor - Barnsley** We have a very exciting role for a Customer Service Advisor to join a small, friendly team based in Barnsley. You will be an essential part of a global business who are bursting with excitement to welcome a new team member into their busy office. **Key Details**: - £20,475.00 per year - Monday to Friday - 9am to...


  • Barnsley, United Kingdom CV-Library Full time

    Job Title: Customer Service Advisor Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Barnsley, S70 Start Date: ASAP Work Pattern: Flexible | Travel Required Our client is launching an important initiative to address the under-claimed Pension Credit in...


  • Barnsley, United Kingdom CV-Library Full time

    Customer Services Advisor Barnsley £15/hr Start date: ASAP Office based: 36/hrs a week Hatched Recruitment is working closely with the local authorities and we are looking for a Customer Service Advisor in the Barnsley area. Government has recently announced that Winter Fuel Allowance will be paid only to those eligible for certain means...


  • Barnsley, United Kingdom Andy File Associates Ltd Full time

    **Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position** Customer Service Advisor **Starting from**: ASAP **Till**: Temporary Ongoing **Purpose of the Role** The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s...


  • Barnsley, United Kingdom Hatched Recruitment Group Full time

    Customer Services AdvisorBarnsley £15/hr Start date: ASAPOffice based: 36/hrs a week Hatched Recruitment is working closely with the local authorities and we are looking for a Customer Service Advisor in the Barnsley area.Government has recently announced that Winter Fuel Allowance will be paid only to those eligible for certain means tested benefits,...


  • Barnsley, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 048108303**£12.97 Per Hour** - Full Time**Temporary** **Barnsley, South Yorkshire** **Customer Service And Call Centre** **Job Description**: **Job description** **Customer Service Advisor** **£12.97 - £14 Per hour** **37.5 hours per week + possible overtime** **Cortonwood, S73** **START DATE - 13th May** - Do you have...


  • Barnsley, United Kingdom Infinite Fire & Security Ltd Full time

    Infinite Fire & Security are looking for a full time Customer Services Advisor to join our busy growing company. Key duties will include: - Answering the phone, dealing with enquiries, inputting data to our central server, diary management, and keeping records of customer interactions. - Arranging appointments for our engineers to attend visits. - You will...

  • Service Advisor

    6 months ago


    Barnsley, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ63- Job Type- Full time- Location- Barnsley, South Yorkshire, England- Salary- £26000-£33000 per annum**Job description**: **Vacancy - Service Advisor - Barnsley Area** We are looking for an experienced Automotive Service Advisor for a lovely role in the Barnsley Area. Starting basic salary is £26,000 plus an excellent bonus...

  • Service Advisor

    6 months ago


    Barnsley, United Kingdom Perfect Placement UK Ltd Full time

    **County**: South Yorkshire **Town/City**: Barnsley **Sector**: Service Department, Car Dealership **Salary**: £27000 - £33000 per annum **Job ref**: 130201 **Service Advisor needed in Barnsley** - **Basic Salary: £27,000**: - ** OTE: £33,000**: - ** NO WEEKENDS**: - ** Monday - Friday 8:00-17:30**: - ** 30 Days Holiday, Rising with...


  • Barnsley, Barnsley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a UK Customer Service Advisor to provide excellent customer service and resolve queries in a timely manner at beBee Professionals.Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer complaints and escalate when necessary.Process customer orders and manage...

  • Customer Advisor

    7 months ago


    Barnsley, United Kingdom CarSupermarket.com Full time

    **Have you ever thought about a career in sales? Did you realise you can earn up to £50,000 a year?** We are looking for our next Customer Advisors!! **We will offer you**: - £20,000 salary and the potential to earn a realistic OTE of £50,000 - 6 weeks annual leave (rising with length of service) - Training and career development - Pension and health...


  • Barnsley, Barnsley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Barnsley, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Barnsley, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...


  • Barnsley, United Kingdom Boots Full time

    Summary Job Reference: - 218938BR Barnsley, Cortonwood Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Barnsley, Cortonwood Retail Park store. Shift patterns may appear below Available shift patterns: Monday - Friday 9:00am - 20:00pm Saturday - 9:00am - 18:00pm Sunday - 10:00am - 16:00pm **Christmas Customer...


  • Barnsley, United Kingdom Pertemps Network Group Full time

    **Job Description**: CHRISTMAS TEMPS!! Customer Service Advisor £11.77 - £14 Per hour 37.5 hours per week + possible overtime Cortonwood, S73 ! Immediate start available ! - Do you have previous customer service, call centre or complaints handling experience?- Do you enjoy working in a fast-paced environment where you will be on the phone the majority of...