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Lettings Administrator

3 months ago

Birmingham, United Kingdom Magnus James Full time

A fantastic opportunity to join a fantastic Birmingham city based estate agent as Lettings Administrator

My clients have an exceptional local reputation and are looking for somebody to support the lettings team with general administration.

Lettings Administrator Benefits

  • Basic salary of up to £25,000 for the right person
  • Holiday allowance of 22 days plus bank holidays
  • Only 1 in 3 Saturdays required (time off in lieu when worked)
  • Pension and childcare vouchers
  • Family vibe independent estate agents, great team to work with

Lettings Administrator Job Duties

  • To act as a role model and consistently deliver an exceptional customer experience
  • Follow best practice regarding the day to day support of the office
  • Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
  • Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
  • Respond promptly to all incoming lettings enquiries
  • Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
  • Offer admin support as and when required to help progress active lettings
  • Ensure the move in process is carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly
  • Carry out associated admin tasks relating to our lettings portfolio such as new listings and remarketing

Lettings Administrator Skills and Qualifications

  • Fluent level of English with excellent spelling and grammar
  • Proficient IT user, able to use MS packages as well as a range of internal systems
  • Thrives in a fast paced, fluid environment
  • Experience of working within a customer service or admin role is preferred

Lettings Administrator Personal Attributes

  • Engaging communicator, both written and verbal, able to build rapport with clients
  • A well-presented professional with a confident, enthusiastic approach to work
  • A diligent and organised individual, capable of prioritising own workload and shifting priorities
  • Able to positively adapt to change and be flexible in accordance with business needs
  • Works with best interest in mind at all times, demonstrating honesty and loyalty
  • Work well within a team and alone; takes initiative and is actively productive
  • Demonstrates attention to detail, accuracy and timeliness
  • Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs

Contact

Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.

In order to discuss this vacancy and all other vacancies that we have in the property sector, please contact Magnus James on