Customer Service Executive
3 weeks ago
Infinity Employmentare seeking a driven and enthusiastic Customer Service Executive to join our client based inHavant.The ideal candidate will possess exceptional communication skills and a passion for providing outstanding service to our clients customers. This role involves engaging with customers via inbound and outbound phone calls and other communication channels, ensuring their needs are met while promoting products and services.
Requirements:
- Process customer orders accurately
- Maintain accurate records of customer interactions, inquiries and resolutions.
- Strong communication with customers and other employees.
- Actively seek to increase customer order values through offering additional products
and services.
- Actively encourage distributors to place orders through e-commerce website.
- Ensure back orders are distributed as soon as possible, taking the opportunity to
upsell to customers.
- Validate customer data
- Promote and share best practice
- Competently providing after sales support and technical advice on products.
Skills
- Professionalism and Positivity
- Problem Solving abilities
- Empathy and Patience
- Organisational and multi-tasking with changing priorities
- Keep calm under pressure
- Resolve Issues
Job Types: Full-time, Permanent
Pay: £25,000.00 increased to £27,500.00 after 6 months
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Customer Service Executive
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Havant, Hampshire, United Kingdom INFINITY EMPLOYMENT LTD Full timeJob SummaryThe Customer Service Executive will be responsible for providing exceptional customer service to our client's customers. This role involves engaging with customers via inbound and outbound phone calls, ensuring their needs are met while promoting products and services.
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Havant, United Kingdom INFINITY EMPLOYMENT LTD Full timeInfinity Employmentare seeking a driven and enthusiastic Customer Service Executive to join our client based inHavant.The ideal candidate will possess exceptional communication skills and a passion for providing outstanding service to our clients customers. This role involves engaging with customers via inbound and outbound phone calls and other...
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