Customer Service Manager

4 days ago


Havant, Hampshire, United Kingdom Liberty Full time
Job Description
As a Call Centre Manager at Liberty, you will play a critical role in delivering exceptional customer experiences while leading a high-performing team. Your responsibilities will include:

  • Managing the day-to-day activities of the planning and administration teams.
  • Providing expert guidance to ensure accurate execution of administrative tasks.
  • Mentoring and developing a team of administrators to enhance their skills and performance.
  • Serving as a primary point of contact for customer escalations and concerns.


Why Join Us?
At Liberty, we strive to create a workplace that values diversity, inclusion, and employee well-being. Our comprehensive benefits package includes a competitive salary, generous annual leave, and access to professional development opportunities. We also offer a range of wellness initiatives, such as YuLife benefits and the Medicash Health Cash Plan.

About Liberty
Liberty is a dynamic and innovative company committed to delivering exceptional customer experiences through our heating and compliance services. With a strong focus on value for money and community involvement, we aim to make a positive impact on people's lives.

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