Customer Service Manager
4 days ago
As a Call Centre Manager at Liberty, you will play a critical role in delivering exceptional customer experiences while leading a high-performing team. Your responsibilities will include:
- Managing the day-to-day activities of the planning and administration teams.
- Providing expert guidance to ensure accurate execution of administrative tasks.
- Mentoring and developing a team of administrators to enhance their skills and performance.
- Serving as a primary point of contact for customer escalations and concerns.
Why Join Us?
At Liberty, we strive to create a workplace that values diversity, inclusion, and employee well-being. Our comprehensive benefits package includes a competitive salary, generous annual leave, and access to professional development opportunities. We also offer a range of wellness initiatives, such as YuLife benefits and the Medicash Health Cash Plan.
About Liberty
Liberty is a dynamic and innovative company committed to delivering exceptional customer experiences through our heating and compliance services. With a strong focus on value for money and community involvement, we aim to make a positive impact on people's lives.
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Customer Service Management Position
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