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Neighbourhood Assistant

4 months ago

Barnsley, United Kingdom Berneslai Homes Full time

Berneslai Homes have an exciting opportunitiy for Neighbourhood Assistant to join their team based in Barnsley with the ability to work agilely. You will be working on a full-time, permanent basis, and in return, you will receive a competitive salary of £23,500 to £23,893 per annum.

About Us:

At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.?? 

Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the?Customer first, have a?Can do?attitude to make change happen, and stay?Curious?to make sure we get things right. 

The Neighbourhood Assistant?role: 

We’re excited to offer an opportunity for a motivated and enthusiastic individual to join our Neighbourhood service team as a Neighbourhood Assistant 

As an integral part of the team, you’ll provide support in delivering a proactive reassuring practical and visible customer focused estate management service and make a real difference in the communities that we manage. ?  

Key duties and responsibilities of our Neighbourhood Assistant: 

  • Assist in the delivery of a highly visible, effective, and proactive tenancy & estate management service
  • Assist Neighbourhood teams in dealing with all breaches of tenancy regulations, including Anti-Social Behaviour within relevant timescales using support or enforcement interventions and services as required
  • Provide additional support around the day-to-day management of void properties, working with partners and teams to ensure properties are let as soon as possible to achieve key performance targets
  • Assist in the monitoring of new tenancies and initiate any actions necessary in accordance with procedures
  • Assist Neighbourhood Teams in identifying vulnerable clients by the completion of support checklists and action plans, either at sign up or whenever support issues become apparent Support the Lettings Service in assessing applications to the Housing Waiting List and effective operation of the Lettings Policy, to ensure best use of housing stock and sustainability of local communities
  • Provide additional support and work with community groups and representatives to agree local priorities in the area
  • Assist in providing tenancy related support and making appropriate internal and external referrals
  • Participate in estate inspections including Independent Living Schemes and communal areas to complete and monitor action plans and make referrals to other service providers where necessary

What we’re looking for in our Neighbourhood Assistant: 

  • 4 GCSE’s (Grade A-C),?or?equivalent qualification?or?relevant experience
  • Experience of social housing, including estate management and tenancy Management or Community Safety related work
  • Experience of working with software applications including Microsoft office and bespoke IT Systems
  • Ability to travel as necessary to meet the needs of the post. 

What you might be asking is, why work for us?

We are proud to put our people first By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

  • Agile Working Packages
  • Excellent Pension Scheme
  • Discounted Gym Membership
  • Health & Wellbeing Checks
  • Fantastic Training and Development Opportunities

Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.

If you feel that you have the skills and experience required to become our Neighbourhood Assistant, please click ‘apply’ today. We would love to hear from you