Medical Information Customer Experience Specialist
2 weeks ago
Languages require:
This role requires someone who speaks both English & Dutch fluently.
Hourly Salary:
PAYE - £19.49 to £21.00
Umbrella - £21.84 to £23.30
Medical Information Specialist Role:
- To provide technical and medical information to Healthcare Professionals and patients/caregivers with high degree of quality customer service in the local language.
- Research and respond to inquiries received via multiple channels including (but not limited to) phone, email, webform, live chat or postal mail, within the required timelines and standards.
- Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines.
- Identify and report adverse events and product quality complaints within required timelines.
- Provide response in customer’s local language using approved resources in English.
Your Background:
- Degree in a life science/healthcare field required.
- Pharmacy Degree preferred.
- 1-2 years of medical information or relevant work experience.
- Customer Service experience.
- English language and Dutch language (C1, mother tongue).
- Any additional European language skills (German, French, Polish, Greek, Norwegian, Swedish) would be a bonus.
Company:
Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location:
This role is based at our clients site in Tadworth (at least 2 to 3 days a week- 5 days a fortnight).
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 106575 in all correspondence.
Please note:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
-
Tadworth, Surrey, United Kingdom CK Group Full timeJob Title: Medical Information Customer Experience SpecialistJob Type: ContractIndustry: PharmaceuticalLocation: TadworthJob Description:We are seeking a highly skilled Medical Information Specialist to join our team at CK Group. As a Medical Information Specialist, you will be responsible for providing technical and medical information to healthcare...
-
Tadworth, Surrey, United Kingdom CK Group Full timeJob Title: Medical Information Customer Experience SpecialistJob Type: ContractIndustry: PharmaceuticalLocation: TadworthJob Description:We are seeking a highly skilled Medical Information Specialist to join our team at CK Group. As a Medical Information Specialist, you will be responsible for providing technical and medical information to healthcare...
-
Tadworth, Surrey, United Kingdom CK Group Full timeJob Title: Medical Information Customer Experience SpecialistCK Group is seeking a highly skilled Medical Information Customer Experience Specialist to join their team on a contract basis for 12 months. This is a hybrid role, requiring the individual to work on-site at least 2-3 days a week.Key Responsibilities:Provide Technical and Medical Information:...
-
Tadworth, Surrey, United Kingdom CK Group Full timeJob Title: Medical Information Customer Experience SpecialistCK Group is seeking a highly skilled Medical Information Customer Experience Specialist to join their team on a contract basis for 12 months. This is a hybrid role, requiring the individual to work on-site at least 2-3 days a week.Key Responsibilities:Provide Technical and Medical Information:...
-
Tadworth, United Kingdom CK Group- Science, Clinical and Technical Full timeCK Group are recruiting for a Medical Information Specialist, to join a company in the Pharmaceutical industry at their site based in Tadworth, on a contract basis for 12 months. This is a hybrid role and 2-3 a week would be expected on site. Languages require: This role requires someone who speaks both English & Dutch fluently. Hourly Salary: PAYE -...
-
Tadworth, United Kingdom CK Group Full timeCK Group are recruiting for a Medical Information Customer Experience Specialist, to join a company in the Pharmaceutical industry at their site based in Tadworth, on a contract basis for 12 months. This is a hybrid role and 2-3 a week would be expected on site. Hourly Salary: PAYE - £19.49 to £21.00 Umbrella - £21.84 to £23.30 Medical Information...
-
Tadworth, United Kingdom CK Group Full timeCK Group are recruiting for a Medical Information Customer Experience Specialist, to join a company in the Pharmaceutical industry at their site based in Tadworth, on a contract basis for 12 months. This is a hybrid role and 2-3 a week would be expected on site. Hourly Salary: PAYE - £19.49 to £21.00 Umbrella - £21.84 to £23.30 Medical Information...
-
Tadworth, United Kingdom CK Group Full timeCK Group are recruiting for a Medical Information Specialist, to join a company in the Pharmaceutical industry at their site based in Tadworth, on a contract basis for 12 months. This is a hybrid role and 2-3 a week would be expected on site. Languages require: This role requires someone who speaks both English & Dutch fluently. Hourly Salary: PAYE - £19.49...
-
Tadworth, United Kingdom CK Group Full timeCK Group are recruiting for a Medical Information Specialist, to join a company in the Pharmaceutical industry at their site based in Tadworth, on a contract basis for 12 months. This is a hybrid role and 2-3 a week would be expected on site. Languages require: This role requires someone who speaks both English & Dutch fluently. Hourly Salary: PAYE -...
-
Medical Information Specialist
2 weeks ago
Tadworth, Surrey, United Kingdom CK Group Full time{"Job Title": "Medical Information Specialist", "Company": "CK Group", "Location": "Tadworth", "Job Type": "Contract", "Duration": "12 months", "Languages": "English and Dutch", "Hourly Salary": "£19.49-£21.00 (PAYE) or £21.84-£23.30 (Umbrella)", "Job Description": "Job SummaryWe are seeking a Medical Information Specialist to join our team at CK Group....
-
Medical Information Specialist
2 weeks ago
Tadworth, Surrey, United Kingdom CK Group Full time{"Job Title": "Medical Information Specialist", "Company": "CK Group", "Location": "Tadworth", "Job Type": "Contract", "Duration": "12 months", "Languages": "English and Dutch", "Hourly Salary": "£19.49-£21.00 (PAYE) or £21.84-£23.30 (Umbrella)", "Job Description": "Job SummaryWe are seeking a Medical Information Specialist to join our team at CK Group....
-
Tadworth, United Kingdom CK Group Full timeJob DescriptionCK Group is seeking a highly skilled Medical Information Customer Experience Specialist to join their team in the Pharmaceutical industry. This is a contract-based position for 12 months, with a hybrid work arrangement requiring 2-3 days on-site at their Tadworth location.Key Responsibilities:Provide technical and medical information to...
-
Tadworth, United Kingdom CK Group Full timeJob DescriptionCK Group is seeking a highly skilled Medical Information Customer Experience Specialist to join their team in the Pharmaceutical industry. This is a contract-based position for 12 months, with a hybrid work arrangement requiring 2-3 days on-site at their Tadworth location.Key Responsibilities:Provide technical and medical information to...
-
Medical Information Specialist
2 weeks ago
Tadworth, United Kingdom CK Group- Science, Clinical and Technical Full timeJob DescriptionCompany OverviewCK Group- Science, Clinical and Technical is a leading provider of scientific, clinical, and technical services to the pharmaceutical industry.Job SummaryWe are seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for providing technical and...
-
Medical Information Specialist
2 weeks ago
Tadworth, United Kingdom CK Group- Science, Clinical and Technical Full timeJob DescriptionCompany OverviewCK Group- Science, Clinical and Technical is a leading provider of scientific, clinical, and technical services to the pharmaceutical industry.Job SummaryWe are seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for providing technical and...
-
Medical Information Specialist
4 days ago
Tadworth, Surrey, United Kingdom CK Group Full timeMedical Information SpecialistCK Group is seeking a highly skilled Medical Information Specialist to join their team on a contract basis for 12 months. This is a hybrid role, requiring 2-3 days on-site per week.Key Responsibilities:Provide technical and medical information to healthcare professionals and patients/caregivers with a high level of quality...
-
Medical Information Specialist
4 days ago
Tadworth, Surrey, United Kingdom CK Group Full timeMedical Information SpecialistCK Group is seeking a highly skilled Medical Information Specialist to join their team on a contract basis for 12 months. This is a hybrid role, requiring 2-3 days on-site per week.Key Responsibilities:Provide technical and medical information to healthcare professionals and patients/caregivers with a high level of quality...
-
Medical Information Specialist
2 days ago
Tadworth, Surrey, United Kingdom CK Group Full timeMedical Information SpecialistCK Group is seeking a highly skilled Medical Information Specialist to join their team on a contract basis for 12 months. This is a hybrid role, requiring 2-3 days on-site per week.Key Responsibilities:Provide technical and medical information to healthcare professionals and patients/caregivers with a high level of quality...
-
Medical Information Specialist
2 days ago
Tadworth, Surrey, United Kingdom CK Group Full timeMedical Information SpecialistCK Group is seeking a highly skilled Medical Information Specialist to join their team on a contract basis for 12 months. This is a hybrid role, requiring 2-3 days on-site per week.Key Responsibilities:Provide technical and medical information to healthcare professionals and patients/caregivers with a high level of quality...
-
Medical Information Specialist
2 weeks ago
Tadworth, Surrey, United Kingdom CK Group Full timeJob DescriptionCK Group is seeking a highly skilled Medical Information Specialist to join their team on a contract basis for 12 months. This is a hybrid role that requires the individual to work on-site at least 2-3 days a week.Key ResponsibilitiesProvide Technical and Medical Information: Offer high-quality customer service to Healthcare Professionals and...
