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Fast Track RTA File Handler

2 months ago

Bolton, United Kingdom Keoghs LLP Full time

To handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients.

It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary.

The successful candidate should be able to recognise cases with a technical bias, e.g. whether the Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued.

Key Accountabilities

  • Reviewing files, noting and abiding by Client Guidelines
  • Knowledge of litigation, the CPR Rules and Court procedures
  • Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
  • Draft reports confirming Strategy and agreeing the most suitable approach with the client.
  • Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
  • Undertaking negotiations with Third Party Solicitors
  • Liaising with Insured and Insurers and Brokers where necessary
  • Ensuring 'actions’ are carried out as per Action Lists in Case Management System
  • Undertaking Court Hearings
  • Ensuring relevant tasks are delegated to the paralegals
  • Accurately recording time and management information
  • Accurately processing bills in accordance with Client Guidelines
  • Ensuring files are kept within ISO 9001 guidelines
  • • To ensure compliance with the SRA Standards & Regulations

Working Hours

35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch, Primary location for this role is Bolton, Parklands Office.

Essential Skills and Attributes:

  • Sound and practical experience of handling RTA litigated files is essential, with evidence of managing own case load and reporting skills
  • Ability to work as part of a Team
  • Sbility to use own initiative
  • Ability to plan and prioritise workloads
  • Ability to recognise and delegate some tasks
  • Excellent listening and verbal communication skills
  • Good telephone negotiation skills
  • Ability to follow work processes and keep to Strategy
  • Ability to recognise when sensitivity and tact are required
  • Ability to make decisions
  • Ability to remain calm under pressure
  • Good IT skills including Word, Outlook, and experience of a Case Management System preferred

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

We are connectedWe are dynamicWe are innovativeWe succeed together