Customer Supply Executive

3 weeks ago


Windsor, United Kingdom The TalentPool Company Full time

Customer Supply Executive

  • This is a supply chain customer facing position.
  • Experience processing orders in an FMCG environment.


Location: Windsor, flexible working - 3 days per week in office

Salary: £28-32k + package


Client: My client is a global food business, leader within its category, known for iconic brands that exceeds customers expectations worldwide.


Role Overview:

As Customer Supply Executive, you are responsible to support effective supply chain management through to customer order management.


Key Responsibilities:

  • Order Management: Navigate the end-to-end process from order receipt to dispatch.
  • Sales Conditions: Manage sales conditions in SAP, ensuring pricing accuracy.
  • Customer Relationship: Be the frontline support for our customers and internal teams.
  • Investigate and resolve queries, ensuring customer satisfaction.
  • Collaborative: Partner with sales teams to ensure orders are flawless.
  • Logistics: Maintain regular contact with logistics providers to facilitate smooth deliveries.
  • Continuous Improvement: Contribute to process enhancements and efficiency projects.


Skills & Qualifications:

  • Experience with SAP & Excel.
  • Passion for delivering exceptional customer service.
  • Previous FMCG customer facing experience
  • Strong team player with excellent collaboration skills.
  • Meticulous attention to detail.
  • Proactive mindset, eager to contribute to process improvement.



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