Supply Chain Manager

3 weeks ago


Windsor Berkshire, United Kingdom Parkside Recruitment Full time

We are recruiting for a well known company within the FMCG industry who have an excellent opportunity to join their high performing and amazing Supply chain team.

We are looking for a Supply Chain Team Leader who will responsible for managing a team of 4 Supply Chain Planners and manage the supply for each customer/customer channel, which includes customer forecast, inventory management, order management, distribution and quality service measurement along with account management responsibilities.

The role is offered with Hybrid working with 3 days a week in their state of the art new offices in West London and 2 days a week from home , excellent opportunities to progress , high performing and inclusive culture.

Unfortunately we cannot offer sponsorship for this

Key Accountabilities

  • Manage customer forecasting, ensuring accurate data to predict future supply and demand
  • Work with customers to develop effective forecasting models
  • Hold regular reviews with customers to discuss performance, service issues, and development opportunities
  • Oversee consignment stock, ensuring it is accurate and suited to customer needs, including regular site visits to check inventory levels.
  • Supervise inventory levels, ensuring stocks are optimized for customer needs without overstocking or understocking
  • Oversee the order process from placement to delivery, making sure that the customer’s needs are met within set SLA's
  • Ensure smooth and cost-effective delivery processes, coordinating with production plants, warehousing, and transport teams
  • Measure and monitor the quality of service, keeping customer satisfaction high and addressing any service issues as they arise
  • Establish KPIs to measure the team’s performance in forecasting, inventory, customer satisfaction, and order fulfillment
  • Manage daily team operations, ensuring smooth workflow, task delegation, and performance tracking

Key Skills

  • Supply Chain / Account Manager
  • Previous experience of leading a team
  • Forecasting and demand planning
  • SAP
  • MS Office including Advanced Excel
  • Project
  • Excellent communication skills
  • Relationships

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