Claims Handler

2 weeks ago

Exeter, United Kingdom Massenhove Recruitment Full time

Claims Handler - Hybrid Working

Job Market - Insurance Claims

Claims Handler - About the role

Delivering a first class claims handling, resolution and management service for a market leading professional indemnity insurer. You will resolve claims efficiently and fairly and in a manner that promotes our insurer client’s brand values.

Claims Handler - Key duties

Investigating the nature of the professional liability claim, determining insurance policy coverage and setting strategy for resolution and insurer’s "reserves" based on the most likely outcome

Liaising closely with insureds and their insurance broker in accordance with our insurer client’s brand values in order to forge strong commercial relationships

Working closely with lawyers in our Financial & Professional Risks team and escalating matters as appropriate with our insurer client

Keeping the insured and broker informed both verbally and in writing of the status of the claim in accordance with client service level agreements

Carry out claims management proactively and efficiently

Claims Handler - Key requirements

Previous experience of dealing with claims in an FCA regulated environment would be an advantage but is not essential

Experienced in dealing with claims handling (pre-litigation) aspects of a file

Previous experience of defending insurance claims

Professional indemnity experience, especially handling solicitors claims

Strong legal and analytical skills in order to be able to assess the merits of any claim and understand the liabilities of insured clients

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