Claims Support

3 weeks ago

Reading, United Kingdom Guardian Full time

Job Title: Claims Support

Location: Reading

Salary: Competitive

Job type: Permanent, Full time

Guardian was "re-born" with a simple objective….to make life better. It's at the core of everything we do and we've worked hard to turn an idea into an exciting business proposition. We've bought together the best capability, technology and people to create a business that challenges conventional thinking, and approaches things differently.

We believe that by being trusting we will be trusted in return. For our business that means providing Financial Advisers and their clients with products and services that they can be certain of. For you that means being part of a team where you can really make a difference, and part of a culture that is driven to make life better. You'll be in an environment that you can trust to do everything it can to help you grow and succeed.

If you are looking for an exciting career in Claims and be part of an innovative and growing business then join us at Guardian to experience 'Life. Made better'

What you'll be doing:

Working in our growing team you'll be responsible for supporting our Claims Specialists in managing a portfolio Life, Critical Illness and Disability claims. This will involve communicating with customers, financial advisers and other third party service providers by phone and email. You'll also need to carry our regular tasks such as managing our workflow and claims diary to support the smooth operational running of the team.

The Key Responsibilities of the role are:

  • Supporting the Claims Specialists in managing all aspects of Life, Critical Illness and Disability claims in accordance with Guardian's operating processes and agreed claims philosophy with a high level of accuracy
  • Managing other claims such as Premium Waiver and Fracture claims within an agreed claims authority as required
  • Carrying out tasks on a daily basis such as managing the claims phone line, claims inbox and claims diary to support the operational running of the claims team
  • Communicating with clients, advisers, and third parties such as GP surgeries and hospitals by email and telephone
  • Developing, reviewing, and updating claims processes and procedures and identifying ways to continually improve the operational performance of the Claims team
  • Adhering to current financial, regulatory, legal and industry guidelines in processing claims
  • Inputting and maintaining claims data
  • Performing other ad-hoc duties across the business as and when required

Who we need?

Ideally, you will have;

  • Great customer service skills with a passion and desire to achieve the best outcome for the customer
  • A proactive and collaborative nature, with the ability to navigate ambiguity and work with colleagues across the business to drive improvements in the claims proposition
  • A knowledge of the UK protection insurance market and regulatory environment

To support this experience, you'll have special skills or qualities such as;

  • Excellent communication skills, both verbal and written
  • Strong planning and organisational skills

Benefits:

This is a fantastic opportunity to develop professionally with great career prospects and a generous benefit package which includes:

  • Training
  • Support with professional qualifications
  • Private Medical Insurance
  • Life Cover
  • 25 days holiday
  • Company pension scheme
  • Additional option benefits and staff discounts

Please click on the APPLY button to be directed to the company's recruitment page.

Candidates with the relevant experience or job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Claims Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Personal Assistant Admin Assistant, Office Administrator, Administrator, Office Administration Assistant, Administrative Assistant, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager, Business Administrator, Accounts Assistant, Accounts Administrator may also be considered for this role.

  • Claims Support

    1 week ago

    Reading, Reading, United Kingdom GUARDIAN Full time

    Job Title: Claims Support Permanent, Full time We've bought together the best capability, technology and people to create a business that challenges conventional thinking, and approaches things differently. For our business that means providing Financial Advisers and their clients with products and services that they can be certain of. You'll be in an...

  • Claims Support

    1 week ago

    Reading, Reading, United Kingdom GUARDIAN Full time

    Job Title: Claims Support Location: Reading Salary: Competitive Job type: Permanent, Full time Guardian was "re-born" with a simple objective .to make life better. It's at the core of everything we do and we've worked hard to turn an idea into an exciting business proposition. We've bought together the best capability, technology and people to...

  • Claims Support

    3 weeks ago

    Reading, United Kingdom Guardian Full time

    Overview: Are you looking for an exciting career in Claims and to be part of an innovative and growing business? We are looking for a **Claims Support** to join our team. If you would like further details on the role and to see if you meet the criteria please click here. We look forward to hearing from you!

  • Claims Support

    2 weeks ago

    Reading, United Kingdom Punter Southall Group Full time

    **Overview**: We are expanding our Claims team here at Gaudian. You’ll also need to carry our regular tasks such as managing our workflow and claims diary to support the smooth operational running of the team. This is a fantastic opportunity to learn and develop. For further details on the role and who we are looking for please click here. We look...

  • Claims Support

    1 week ago

    Reading, Reading, United Kingdom Guardian Full time

    Overview:Are you looking for an exciting career in Claims and to be part of an innovative and growing business? We are looking for a Claims Support to join our team.If you would like further details on the role and to see if you meet the criteria please click here.We look forward to hearing from you

  • Claims Support

    1 week ago

    Reading, Reading, United Kingdom Guardian Full time

    Overview:We are expanding our Claims team here at Gaudian.You'll also need to carry our regular tasks such as managing our workflow and claims diary to support the smooth operational running of the team.This is a fantastic opportunity to learn and develop.For further details on the role and who we are looking for please click here.We look forward to hearing...

  • Claims Support

    3 weeks ago

    Reading, Berkshire, United Kingdom Guardian Full time

    Job Title: Claims Support Location: Reading Salary: Competitive Job type: Permanent, Full time Guardian was "re-born" with a simple objective….to make life better. It's at the core of everything we do and we've worked hard to turn an idea into an exciting business proposition. We've bought together the best capability, technology and people to...

  • Claims Support

    6 days ago

    Reading, United Kingdom Punter Southall Group Full time

    Overview: Are you looking for an exciting career in Claims and to be part of an innovative and growing business? We are looking for **Claims Support** administrators to join our team, working in our dynamic Reading office. If you would like further details on the role and to see if you meet the criteria please click here. This role will be full-time and...

  • Claims Specialist

    2 weeks ago

    Reading, United Kingdom Punter Southall Group Full time

    Overview: Our Claims team is growing and we are looking for a **Claims Specialist** to join us. Working in our small, but growing team you’ll be responsible for managing a portfolio of Life, Critical Illness, and/or disability related claims including the technical decision making. You’ll also be responsible for helping to support our customers through...

  • Team Leader

    4 weeks ago

    Reading, United Kingdom Focus Resourcing Full time

    **Team Leader - Claims** An exciting opportunity has arisen for a new Team Leader to join the Reading team on a full-time, permanent basis. You will be an integral part of a busy, high-achieving team of claim handlers, delivering outstanding customer service to all customers. - **Location**:Reading, Office based - **Salary**:Up to £35,000 (depending on...

  • Motor Claims Handler

    3 days ago

    Reading, United Kingdom First Bus Full time

    **Are you a confident communicator with excellent organisational skills?** Transportation Claims Ltd, who are part of First Group, are looking for a Transport Claims Technician to manage an existing claims portfolio. **Welcome to First Bus** Hello. First Bus is one of the country's largest bus operators - taking 1.6 million customers to their destinations...

  • Senior Claims Examiner

    1 week ago

    Reading, Reading, United Kingdom Signet Resources Full time

    Senior Claims Examiner We are currently looking for a Senior Claims Examiner to join a Global Insurance & Risk company based in Maidenhead. This is an amazing opportunity for someone with an appetite for progression into a Loss Adjuster role. Progression here is not just encouraged, it is actively supported with full training programmes and study...

  • Experienced Claims Handler

    2 weeks ago

    Reading, United Kingdom First Bus Full time

    **Experienced Claims Handler** **Contract Type: Permanent - Full Time** **Location: Transportation Claims Ltd. Aquis House, 49-51 Blagrave Street, Reading, Berkshire. RG1 1PL (opposite Reading Train Station).** **Salary: Up to £30k depending on experience** **Are you a confident communicator with excellent organisational skills?** Transportation Claims...

  • Motor Claims Handler

    7 days ago

    Reading, Reading, United Kingdom First Bus Full time

    Are you a confident communicator with excellent organisational skills?Transportation Claims Ltd, who are part of First Group, are looking for a Transport Claims Technician to manage an existing claims portfolio.Welcome to First BusHello. First Bus is one of the country's largest bus operators - taking 1.6 million customers to their destinations every day....

  • Claims and Inquests Administrator

    5 days ago

    Reading, United Kingdom Practice Plus Group Full time

    **About The Role**: **Where your work helps shape the healthcare of tomorrow** If admin is your passion, we have an exciting role for you! You don’t need to have any claims or inquest knowledge, just an eye for detail and happy to work in a fast pace environment. This role is part of the wider Legal Team and as a vital member of the team, you will be...

  • Claims and Inquests Administrator

    1 week ago

    Reading, United Kingdom Practice Plus Group Full time

    **About The Role**: **Where your work helps shape the healthcare of tomorrow** If admin is your passion, we have an exciting role for you! You don’t need to have any claims or inquest knowledge, just an eye for detail and happy to work in a fast pace environment. This role is part of the wider Legal Team and as a vital member of the team, you will be...

  • Claims and Inquests Administrator

    1 week ago

    Reading, Reading, United Kingdom Practice Plus Group Full time

    About The Role:Where your work helps shape the healthcare of tomorrowIf admin is your passion, we have an exciting role for you You don't need to have any claims or inquest knowledge, just an eye for detail and happy to work in a fast pace environment.This role is part of the wider Legal Team and as a vital member of the team, you will be responsible for...

  • Warranty Claims Admin

    3 weeks ago

    Reading, United Kingdom MotorEasy Full time

    **Warranty Claims Admin** Are you eager to help motorists nationwide get back on the road in a timely and helpful manner? We’re looking for hard-working, reliable, and self-motivated individuals with excellent spoken communication to join our growing repairs team based in our Reading offices. **About MotorEasy** MotorEasy is the smart way to run your...

  • Collections Claims Handler

    2 months ago

    Reading, Berkshire, United Kingdom Aston Charles Full time

    A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed...

  • First Response Claims Handler

    3 days ago

    Reading, United Kingdom First Bus Full time

    **Are you a confident communicator with excellent customer service skills, looking for a new and interesting role?** Transportation Claims Ltd, who are part of First Group, are looking for a First Response Technician to manage any new event notifications or insurance claims, reported to the Transportation Claims Ltd Call Centre. **Welcome to First...