Warranty Claims Admin

4 months ago

Reading, United Kingdom MotorEasy Full time

**Warranty Claims Admin**

Are you eager to help motorists nationwide get back on the road in a timely and helpful manner? We’re looking for hard-working, reliable, and self-motivated individuals with excellent spoken communication to join our growing repairs team based in our Reading offices.

**About MotorEasy**

MotorEasy is the smart way to run your car founded in 2016. We are technology-lead home for all your motoring needs, from warranties and GAP Insurance to MOT's, servicing, and repairs. We offer advice to nearly 1 million motorists nationwide and provide them competitive prices for the products and services we sell.

**Requirements of Warranty Claims Admin role**:

- Excellent customer service skills required
- Works well in teams, this role is primarily to support the workload of our warranty claims assessors however is key for spotting missing information
- Request and review service invoices from customers to ensure their vehicle is serviced in line with manufacturer guidelines
- Request other documentation to support the engineers such as recovery proof, previous repairs and anything else required
- Source reconditioned/ refurbished parts where appropriate
- Automotive/ mechanical experience is necessary however technical experience not required
- Excellent customer service skills required
- Any other duties your manager reasonably asks you to perform

**Benefits of working with MotorEasy**:
Modern office with a close-knit friendly team

Regular competitions and perks

Monthly social events and EOY parties

Blend of youth and experience, some working for the CEO for 20+ years

Family run business with easy access to the CEO

Free MOT and service through our network each year

Company pension

**What We Offer**

**Salary**: £23,000 basic

OTE: £28,750 (Your OTE will be based on achieving KPIs, and will be paid monthly)

Holiday: 22 days holiday

Hours: 8.30 - 17.30 Mon - Fri (1 Saturday every month 9-4pm)

**Job Types**: Full-time, Permanent

Pay: Up to £28,750.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Experience**:

- Mechanical knowledge: 2 years (required)
- vehicle service: 2 years (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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