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Complaints Advisor
1 month ago
Local Government & Social Care Ombudsman (LGSCO)For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we make fair decisions after listening to both sides of the story and weighing up all the evidence.The RoleThis challenging and rewarding role will put you at the forefront of our organisation and you will be the first point of contact for our customers looking to bring their complaint to us.You will manage customer’s expectations by building an in-depth knowledge of the LGSCO’s role and that of local public services and adult social care providers.Your experience of processing information, on the telephone, electronically or in writing is key to helping the organisation succeed.We particularly encourage applications from the Black and Minority Ethnic communities who are currently under-represented within our organisation.The closing date for applications is 9am on Tuesday 28 May 2024Please note that candidates who have applied to the LGSCO for the post of Complaints Advisor within the past six months will not be considered
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Complaints Advisor
2 months ago
Coventry, United Kingdom UK Civil Service Full timeJob summaryWorking as part of our Intake Team in Coventry, your objective is to provide an accessible and knowledgeable front-line service to members of the public.To be successful in this highly important role, you must have an eye for detail and be able understand and deal with complex information. You must be a confident communicator and have the ability...
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Complaints Advisor
2 months ago
Coventry, United Kingdom Local Government & Social Care Ombudsman Full time**Details**: **Reference number**: - 352442**Salary**: - £25,398 - £28,024**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...
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Complaints Advisor
3 weeks ago
Coventry, United Kingdom Local Government & Social Care Ombudsman Full time**Details**: **Reference number**: - 352442**Salary**: - £25,398 - £28,024**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...
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Complaints Advisor
3 weeks ago
Coventry, United Kingdom Peregrine Full timeLocal Government & Social Care Ombudsman (LGSCO)For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we...
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Complaints Advisor
1 month ago
Coventry, United Kingdom Peregrine Full timeLocal Government & Social Care Ombudsman (LGSCO)For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we...
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Complaints Advisor
1 month ago
Coventry, United Kingdom Local Government & Social Care Ombudsman (LGSCO) Full timeFor 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we make fair decisions after listening to both...
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Complaints Advisor
1 month ago
Coventry, United Kingdom We Manage Jobs(WMJobs) Full timeFor 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we make fair decisions after listening to both sides...
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Complaints Advisor
3 weeks ago
Coventry, Coventry, United Kingdom Local Government & Social Care Ombudsman (LGSCO) Full timeFor 50 years we've been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don't take sides: we make fair decisions after listening to both sides of...
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Complaints Advisor
1 month ago
Coventry, Coventry, United Kingdom Local Government & Social Care Ombudsman (LGSCO) Full timeFor 50 years we've been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don't take sides: we make fair decisions after listening to both sides of...
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Third Party Complaints Advisor
2 weeks ago
Coventry, United Kingdom Shell Energy Full time**Our journey**: At Shell Energy, we believe that home energy matters. It’s more than what boils the kettle or keeps the radiators warm. It empowers us to make better decisions now about our world tomorrow. It’s the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive...
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Complaints Advisor
1 week ago
Coventry, United Kingdom Local Government & Social Care Ombudsman Full time**Details**: **Reference number**: - 342080**Salary**: - £25,398 - £28,024**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - CoventryAbout the...
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Complaint Adviser
1 month ago
Coventry, United Kingdom We Manage Jobs(WMJobs) Full timeOur free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. This challenging and rewarding role will put you at the forefront of our organisation and you will be the first point of contact...
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Customer Advisor
3 weeks ago
Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time**Role: Customer Advisor** **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Customer Advisor Duties** - As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry...
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Customer Service Complaints Handler
4 weeks ago
Coventry, United Kingdom MPS Recruitment Ltd Full time**Customer Service Complaints Handler** **Do you love to make customers happy ?** **Can you empathise with a customer ?** **Can you change the way a customer thinks ?** **Do you have experience with Web Chat ?** I am recruiting for a Customer Service Advisor to join our Coventry based client. This rapidly growing business is looking to extend their...
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Customer Service Advisor
4 weeks ago
Coventry, United Kingdom Proftech Talent Ltd Full time**Sales and Customer Service Advisor** We are recruiting for a Sales/Customer Service Advisor to join our Coventry based client who supply to the construction industry. Your role will be to receive calls from customers, suppliers, and internal customers. Dealing with quotes, order processing,technical advice and customer queries and complaints. This rapidly...
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Customer Service Advisor
4 weeks ago
Coventry, United Kingdom Reed Business Support Full timeReed are working in partnership with a global, well-established payment solutions company. We are recruiting for Customer Service Advisors to join them at their site at Binley Business Park in Coventry. This exciting opportunity is ideal for anyone who is looking to start their career in Customer Service and is looking for a full time, permanent...
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Trainee Customer Advisor
2 weeks ago
Coventry, United Kingdom 360 Resourcing Solutions Full time**Trainee Customer Advisor** **Coventry - 37.5 Hours - Office Based** **£10.13ph (£19,760 Annum)** We are currently looking for a **Trainee Customer Advisor **to join our team in **Coventry.** You will join us on a full time, permanent basis, and in return, you will receive a competitive rate of **£10.13** **per hour,** plus great benefits and...
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Client Experience Advisor
3 weeks ago
Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time**Sector**: Automotive **Function**: Commercial **Contact**: Ellie Ebbage **Phone**: *** **01384 397555** **Duration**: Contract **Job Ref**:66072 - Job details**Client Experience Advisor - 39266 - £23.63/hr (inside IR35)** If you have customer service experience and are seeking a new job in Whitley, Jonathan Lee Recruitment has an exciting opportunity...
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Customer Service Advisor
2 weeks ago
Coventry, United Kingdom Hamilton Woods Full time**Customer Service Advisor Temporary - Permanent £30,000 Coventry** Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary to permanent basis to join a manufacturing organisation based in Coventry. **Duties and Responsibilities of the Customer Service Advisor**: - To act as first point of contact - Coordinate...
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Trainee Call Centre Advisor
3 weeks ago
Coventry, United Kingdom 360 Resourcing Solutions Full time**Trainee Call Centre Advisor ** **Coventry - 37.5 Hours - Office Based** **£10.34ph (£20,176 Annum)** We are currently looking for a **Trainee Call Centre Advisor**to join our team in **Coventry.** You will join us on a full time, permanent basis, and in return, you will receive a competitive rate of **£10.34** **per hour,** plus great benefits and...