Current jobs related to Complaints Advisor - Coventry - Peregrine

  • Complaints Advisor

    4 months ago

    Coventry, United Kingdom Local Government & Social Care Ombudsman Full time

    **Details**: **Reference number**: - 352442**Salary**: - £25,398 - £28,024**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...

  • Customer Advisor

    4 months ago

    Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Role: Customer Advisor** **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Customer Advisor Duties** - As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry...

  • Client Experience Advisor

    4 months ago

    Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automotive **Function**: Commercial **Contact**: Ellie Ebbage **Phone**: *** **01384 397555** **Duration**: Contract **Job Ref**:66072 - Job details**Client Experience Advisor - 39266 - £23.63/hr (inside IR35)** If you have customer service experience and are seeking a new job in Whitley, Jonathan Lee Recruitment has an exciting opportunity...

  • Bodyshop Service Advisor

    3 months ago

    Coventry, United Kingdom Colin Pybus Recruitment Full time

    Job Title: Bodyshop Service Advisor Location: Coventry **Salary**: Up to £26,000 basic + Bonus + lots of company benefits Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week. Permanent and Full Time About the Job: As a Bodyshop Service Advisor, you will play a crucial role in managing our customer experience journey, handling customer...

  • Customer Service Advisor

    3 months ago

    Coventry, United Kingdom Your Commercial Recruiter Full time

    **Customer Service Advisor (this isn't a contact centre)** - £22,790 per year basic salary - Office based in Coventry, Monday to Friday, 9am - 5pm - Excellent benefits including: Annual pay review (7.5% increase last year), Annual bonus (depending on company performance), 23 days holiday + bank holidays, free parking, life insurance scheme, and a generous...

  • Customer Experience Advisor

    4 months ago

    Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automotive **Function**: Commercial **Contact**: Ellie Ebbage **Phone**: *** **01384 446118** **Duration**: Contract **Job Ref**:66268 - Job details**Customer Experience Advisor - 39323 - £23.63/hr (inside IR35)** Do you have Customer Experience Advisor experience, and are you seeking a new job in Coventry? Jonathan Lee Recruitment is helping...

  • Client Experience Advisor

    3 months ago

    Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automotive **Function**: Commercial **Contact**: Ellie Ebbage **Phone**:01384 446118** **Duration**: Contract **Job Ref**:67137 - Job details**Client Experience Advisor - 39530** **£23.63/hr Umbrella (inside IR35)** **6 month initial contract** As a Client Experience Advisor, you'll be an expert in our brands to achieve the right-first-time...

  • Bodyshop Service Advisor-administrator

    4 months ago

    Coventry, United Kingdom Pybus Recruitment Full time

    Job Title: Bodyshop Service Advisor-Administrator Location: Wolverhampton **Salary**: Up to £26,000 basic + Bonus (OTE Up to £30,000) + lots of company benefits Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week. Permanent and Full Time **About the Job**: As a Customer Service Advisor, you will play a crucial role in managing our...

  • Customer Experience Advisor

    4 months ago

    Coventry, United Kingdom Contechs Full time

    **Customer Experience Advisor** **Duration: 8 Month Rolling Contract** **Location: Whitley** **Position Description**: - As a Customer Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve a right first time response and the highest level of customer service. - You will be responding to customer’s enquiries and...

  • Body Shop Service Advisor

    3 months ago

    Coventry, United Kingdom Pybus Recruitment Full time

    Job Title: Customer Service Advisor Location: Wolverhampton **Salary**: Up to £26,000 basic + Bonus (OTE Up to £30,000) + lots of company benefits Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week. Permanent and Full Time About the Job: As a Customer Service Advisor, you will play a crucial role in managing our customer experience...

  • Customer Call Advisor

    3 months ago

    Coventry, United Kingdom Contechs Full time

    **Call Centre Advisor** **Duration: 12 Month Rolling Contract** **Location: Whitley** **Inside IR35 - Umbrella Rate - £22.00 per hour** You will be working for our high profile client in the automotive industry **Position Description**: - As a Call Centre Advisor, you will be a knowledgeable expert in our brands in order to achieve a right first time...

  • Customer Service Advisor

    4 months ago

    Coventry, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 401100958**£12.50 Per Hour** - Full Time**Permanent** **Coventry, West Midlands** **Customer Service And Call Centre** **Job Description**: **Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just...

  • Customer Service Advisor

    4 months ago

    Coventry, United Kingdom The Camping and Caravanning Club Full time

    The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. As one of the leading names in the outdoor industry, we pride ourselves on truly understanding the needs of our customers, giving them peace of mind when enjoying a stay on one of...

  • Customer Service Advisor

    4 months ago

    Coventry, United Kingdom The Camping and Caravanning Club Full time

    The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. As one of the leading names in the outdoor industry, we pride ourselves on truly understanding the needs of our customers, giving them peace of mind when enjoying a stay on one of...

  • Customer Service Representative

    2 days ago

    Coventry, Coventry, United Kingdom Hamlin Knight Full time

    Customer Complaints Advisor OpportunityAre you passionate about delivering exceptional customer service? Do you have a knack for resolving complex complaints? We're seeking a skilled Customer Complaints Advisor to join our team at Hamlin Knight.About the Role:We're looking for a customer-focused individual to support our client in Coventry. As a Customer...

  • Customer Service Representative

    2 days ago

    Coventry, Coventry, United Kingdom Hamlin Knight Full time

    Customer Complaints Advisor OpportunityAre you passionate about delivering exceptional customer service? Do you have a knack for resolving complex complaints? We're seeking a skilled Customer Complaints Advisor to join our team at Hamlin Knight.About the Role:We're looking for a customer-focused individual to support our client in Coventry. As a Customer...

  • Customer Service Advisor

    3 months ago

    Coventry, United Kingdom Contechs Full time

    **Position: Customer Service Advisor** **Sector: Professional Services** **Location: Whitley, Coventry** **Position Type: 12 month rolling contract** **Inside / Outside IR35: Inside IR35** **Salary: Umbrella £22.16** I am currently recruiting on behalf of a Luxury Automotive OEM based in Whitley who are seeking a Customer Service Advisor to join their...

  • Customer Service Advisor

    4 months ago

    Coventry, United Kingdom Workmate Agency Full time

    Our client is hiring a **Customer Service Advisor** - could this be you?! **KEY INFORMATION**: - Offering a salary of £12 - £12.50 per hour based on experience - Located in Warwick, Warwickshire - This is a temp to perm contract - Working hours are Monday - Friday, 2pm - 10:30pm (37.5 hours per week) **REQUIRED EXPERIENCE**: - 5+ years experience in...

  • Customer Service Advisor

    3 months ago

    Coventry, United Kingdom Brett Martin Daylight Systems Full time

    This is a unique chance to join a vibrant team and be part of a growing business. As a Customer Service Advisor, you’ll be the face of the organisation, interacting with customers and providing them with efficient and knowledgeable service. You’ll be responsible for inputting orders, responding to customer queries and complaints, and ensuring that all...

  • Customer Service Advisor

    4 months ago

    Coventry, United Kingdom Unitemps Full time

    Our client based on the Westwood Business Park, close to the University of Warwick, are looking for Customer Service Advisors to work in their call centre. This is a full time, Monday-Friday role (37.5 Hours) and during busy period, you will also be required to work a minimum of 1 in 4 Saturdays, from 09:00 - 13:00, for which overtime will be paid at 1.5x...

Complaints Advisor

4 months ago

Coventry, United Kingdom Peregrine Full time
Local Government & Social Care Ombudsman (LGSCO)
For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we make fair decisions after listening to both sides of the story and weighing up all the evidence.
The Role
This challenging and rewarding role will put you at the forefront of our organisation and you will be the first point of contact for our customers looking to bring their complaint to us.
You will manage customer’s expectations by building an in-depth knowledge of the LGSCO’s role and that of local public services and adult social care providers.
Your experience of processing information, on the telephone, electronically or in writing is key to helping the organisation succeed.
We particularly encourage applications from the Black and Minority Ethnic communities who are currently under-represented within our organisation.
The closing date for applications is 9am on Tuesday 28 May 2024
Please note that candidates who have applied to the LGSCO for the post of Complaints Advisor within the past six months will not be considered