Head of Paid Social

1 week ago

Manchester, United Kingdom Prospa Full time

We’re building the next generation of leading E-commerce brands.


Over the last 4 years we have developed a leading team of E-commerce experts at Prospa. We now have an active client base of 40+ exciting and upcoming DTC brands, and our mission is to drive growth and profitability for 7-figure E-commerce brands through financially driven marketing.


We’ve been able to do this through our market leading culture, which is underpinned by our values:


Ownership

Take responsibility for every outcome and lead with initiative. 


Growth

Approach each day with a growth mindset.


Responsibility

Be responsible and appreciate the importance of your role within the business.


Never Settle

Always be aggressive and strive for constant improvement.


Why Prospa?


As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Social is a crucial arm of any brands acquisition strategy and this role offers the opportunity to work and scale some of the UK’s most exciting upcoming brands. 


The day-to-day will include managing a variety of Paid Social accounts with full ownership, communicating with clients via Slack and Google Meets and managing a team of Paid Social Executives, a Creative Strategist and a Graphic Designer. 


As a wider team we develop in-depth financial forecasts with all clients which directs both focus, KPI’s and spends to ensure that we’re growing all our partners both sustainably and with momentum. 


As an agency, we’ve scaled quickly over the last 4 years and we are now a strong team of 15 who operate out of Exchange Quays in Manchester. We have a fantastic office culture and hybrid working environment which provides flexibility, with 2 working days from home and the remaining 3 in the office. As a close knit team we often host team events, which in most cases are to celebrate the agency or individual wins. 


Training and development is a key focus for our HR and we offer continuous training for every single team member. We’ve invested heavily in our training programmes and this is something we push our team to ask for. 


We have the ethos that the agency and client base only grows if the team does. 

We’re looking for an A-player who will take ownership of our Paid Social team and continue client growth. Reporting to our Head of Performance, you will be given real responsibility from day one and will be involved with top level client decisions. 


Responsibilities 


  • Take complete ownership of high spending Paid Social accounts. Our clients are currently spending up to £100K+ in monthly budgets, with opportunities to scale further.
  • Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. 
  • Lead, support and develop a team of 2 Paid Social Executives, 1 Creative Strategist and 1 Graphic Designer. We will expect you to train and improve your team continuously. 
  • Lead the onboarding process and integration of new clients. As a senior team member, you will be taking ownership of this process and its development. 
  • Execute research during client onboarding & account development. The E-commerce landscape changes weekly and we all must remain ahead of the curve
  • Never Settle on current results. As a wider team we must always strive for continuous improvement and never remain stagnant. 
  • Lead regular client communication across Slack and Google Meets, providing concise and value driven insights to enhance their experience and understanding.
  • Provide ongoing E-commerce expertise and value to all clients by going above and beyond across CRO, Creative Strategy and Post-click feedback
  • We expect a Senior Paid Social Manager to set a standard to our wider team and lead by example. Displaying this quality will be a driver in your career growth whilst working at Prospa
  • Always focus on client profitability. 


Progression


At Prospa we have developed a leading management and culture process which includes regular performance reviews. Upon joining our team we will go through a rigorous development plan to ensure that it’s clear where your career will move towards. 


The Type of Person

 

  • Enjoys the fast pace of E-commerce and agency 
  • Has a passion for E-commerce and brand growth 
  • Naturally encapsulates a growth mindset 
  • Enjoys problem solving and strive for answers
  • Has a strong career vision and want to progress 
  • Takes complete ownership of your position in the business
  • Appreciates failure and successes and why they’re both important 


Skills & Experience


  • We’re looking for someone who has at least 5+ years experience in Paid Social channels. 
  • We’re looking for someone who has at least 5+ years experience in E-commerce and the DTC landscape. 
  • Previous DTC/E-commerce agency experience is desirable but not essential.  
  • As you will inherit a team of 4, previous management experience is essential.
  • We operate in a very fast paced environment, so we expect you to have strong organisation skills. 
  • The nature of Paid Social is very data driven, therefore we expect you to have very strong analytical skills & data management capabilities
  • Due to the evolution of Paid Social, we expect you to understand creatives very well, with the ability to improve creative performance.
  • Communication is the heartbeat of any agency, so we expect excellent written and spoken communication with the ability to problem solve


Benefits 


  • Regular conferences and industry events - build your network and knowledge visiting some of the best events in the industry
  • Unlimited training budget - We're a people focused agency, and developing our team is a top priority
  • An informal dress code (I mean, this should be a given in the agency space, right?)
  • Hybrid working (3 days in the office and 2 days from home), encouraging you to work both in-office and from home 
  • Personal and professional development plans from day one - as the agency grows, you grow
  • Prospa is a rapidly expanding business - Make a real difference to your team and leave your mark on the industry 
  • 25 days holiday + Bank Holidays per year
  • Regular team social events - we have a leading culture and we enjoy celebrating this 


Salary bracket for this role is £55,000+ based on experience.

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