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Customer Service Representative

2 months ago

Nottingham, United Kingdom CPJ Recruitment Full time
  • Customer Service Role with market leading service provider
  • Dynamic, friendly, collaborative company culture
  • Excellent career prospects

Customer Service Representative (Nottingham office based)

8am-5pm Monday to Friday - this role is office based - NOT REMOTE

The Role of Customer Service Representative

  • As a Customer Services Representative you will be based out of our clients' vibrant offices in Nottingham.
  • You will work with a dynamic, friendly team taking inbound calls dealing with an array of customer service enquires.
  • Tasks will include dealing with invoice queries, helping to resolve potential issues, liaising with other departments, updating the CRM system and doing follow ups.
  • You will be in a fast paced - environment dealing with customers over the phone - therefore we are looking for your customer service & relationship building skills to build relationships with customers.

The Company hiring a Customer Service Representative

Our client are a market leading national blue-chip service provide with a strong reputation as market leader. The company office soft facilities services to an array of end-user customers. They have strong financial backing and have invested heavily in their customer service function so that they are able to continue to offer customers 'best in class' customer service as they continue to grow. Our client commits to developing and investing in the careers of their employees and this role comes with structured and on-going training and clear future career prospects.

The Candidate for the Customer Service Representative role

  • We are looking for a bright, well organised candidate with Customer Service experience.
  • You must have a good telephone manor
  • You must have good initiative and be a good problem solver

The Package on offer for the Customer Service Representative

  • up to £26,000 basic
  • 24 days holiday
  • Pension options
  • On-going training and development

Ref: CPJ1572