Head of Financial Transformation

We’re looking for a talented finance professional to lead our Financial Transformation Team, leading and supporting cross-cutting financial transformation projects and programmes to ensure the NHSBSA can demonstrate value to taxpayers, sponsors and commissioners.

This is a unique opportunity for a financial professional with drive, vision and a passion for excellence. You will be involved in strategic and spending reviews, taxpayer value programmes, financial benchmarking, service/unit costing, multi-year planning, and developing workforce and financial strategies that take into account emerging trends, innovations and technologies across the finance sector.

We’re looking for someone with:

• Experience of mobilising/running multiple programmes
• Strong collaboration skills with senior stakeholders
• An engaging leadership style
• Strong data assimilation and analysis skills
• Expertise in innovation, agility and efficiency

You’ll be a vital member of a wider finance team dedicated to delivering financial excellence.

What do we offer:

• 27 days leave (increasing with length of service) plus bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts

As the Head of Financial Transformation, you will have overall responsibility for the successful delivery of all financial transformation projects and programmes in the NHSBSA as set out in the job description.

You will develop close partnerships with Directors, Heads of Service and their teams from across NHSBSA, key teams within Finance and Commercial Services, as well as key customers, suppliers and peers across the Health and Care family including Government and NHS organisations.

You will be responsible for leading a team to ensure long term implementation of each scheme of work and ensuring this is appropriately resourced and works collaboratively with all directorates at the NHSBSA and does not destabilise any business-as-usual activities.

You will be accountable to the Head of Financial Management, Reporting and Control and as such the NHSBSA Leadership Team, NHSBSA Board and external stakeholders.

Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.

We are people connected to care.

In this role, you are accountable for:

• Supporting Strategic Reviews including Spending Reviews
• Production of financial advice for the purpose of Spending Reviews and other Government lead reviews enabling the production of coherent, consolidated plans.
• Professional, accurate and insightful information provided to review team potentially in challenging situations.
• Liaising with NHSBSA Directors and divisional management teams to understand their strategic aims and operational imperatives, to inform the production of information.
• Preparation of sensitive, contentious information on all aspects for these Reviews in a clear, understandable, and audience-appropriate manner. This may include presenting to DHSC, HMT, Review Teams, NHSBSA Leadership Team (LT) and Board.
• Developing and presenting detailed reports summarising status on issues, appraising outcomes, and providing progress reports for senior staff or groups of staff as directed from time to time, tailoring the content to meet the needs of the audience including delivering complex and sensitive messages through written and verbal presentations.
• Supporting the Taxpayer Value Programme (TVP)/ HMT Public Value Self-Assessment
• Reporting to the Head of Finance Strategy Management and Reporting and where necessary Executive Director of Finance and Commercial Services on a regular basis on the performance of the financial aspects alongside colleagues in other departments.
• Leading a team who work closely with the organisation to ensure that this approach to the financial aspects of TVP are adopted widely across the Directorate.
• Supporting the risk management, and issue resolution processes.
• Financial Benchmarking
• Responsible for developing and co-ordinating production of financial benchmarking documentation in line with NHSBSA’s commitments and long-term implementation across the organisation ensuring this is embedded and aligned with the Taxpayer Value Programme.
• Liaising with NHSBSA Directors, divisional management teams and Finance Strategy and Management team to support the development of an accurate and impactful financial benchmarking solution(s).
• Lead input of financial benchmarks to the Head of Strategic Commissions and Transformation to enable forming overall Benchmarking.
• Liaising with third parties, including the Department of Health and Social Care (DHSC) and HMT on financial benchmarking and ensuring that best practise is adopted across the organisation.
• Lead a team to ensure that this work is continually adopted and improved.
• Ensuring appropriate governance and training is provided to the organisation to make this a permanent process.
• Leading presentations to NHSBSA LT, Board and External Stakeholders to support the Head of Financial Management, Reporting and Control and EDoF.
• Drawing from awareness of other academic fields and industries, ensuring the organisation benefits from relevant initiatives.
• Service and Unit Costing
• Responsible for developing and co-ordinating the production and long-term implementation of unit and service costing across the organisation ensuring this is embedded and aligned with the Taxpayer Value Programme.
• Liaising with NHSBSA Directors and divisional management teams to support the development and maintenance of an accurate and impactful solution.
• Liaising with third parties, including the Department of Health and Social Care (DHSC) and HMT on unit costing and ensuring that best practise is adopted across the organisation.
• Ensure adoption as part of the organisation’s ongoing monthly processes to drive change.
• Postholder will lead a team to ensure that this work is continually adopted and improved.
• Ensuring appropriate governance and training is provided to the organisation to make this a permanent process.
• Lead presentations to NHSBSA LT and Board and External Stakeholders to support the Head of Financial Management, Reporting and Control and Executive Director of Finance and Commercial Services.
• Multi-year Planning/Forecasting
• Support the Finance Strategy and Management team to develop and implement financial planning and forecasting over multiple years including through:
• drawing from the recommendations and actions from Taxpayer Value Programme assessments
• use of service and unit costing
• application of new forecasting and planning tools
• providing other input as required reflecting the outputs and experience of the Financial Transformation team
• Horizon Scanning of Future Finance Strategies
• Responsible for establishing a full awareness of emerging trends, innovations, and challenges in the future of finance within the public sector and beyond.
• Proactively exploring new financial strategies, technologies, and policies to provide insights and recommendations that support the directorate and organisations.

The role requires the following skills and abilities:

• Previous experience of mobilising and running multiple programmes simultaneously, blending the problem-solving skills necessary in the early phases with the implementation skills needed to move from design to delivery.
• Previous experience managing large and matrix style teams with a key focus on enabling collaboration, drawn from different government departments/national bodies.
• Ability to plan out, draft and edit strategic documents intended for a broad audience.
• Excellent influencing and stakeholder skills and the ability to operate autonomously at senior levels, i.e., CEOs, board.
• Excellent analytical skills, qualitative and quantitative skills.
• The ability to manage conflict and negotiate difficult relationships, always treating others with respect but equally ensuring that projects are kept on track.
• Have experience of health and care sector and its strategy.
• Be resilient and approach work with a ‘can-do’ attitude.
• Be receptive to other perspectives and to well-founded arguments, no matter who voices them.
• A positive and optimistic attitude, commitment to the values of the NHS as well as of equality and diversity.
• Proactively manage the key risks and issues that arise within projects and the wider team; ensuring appropriate mitigating actions are taken in response.
• Establish the right governance for projects and programmes.
• Avoid the destabilisation of business as usual across Strategic Finance and ensure business continuity plans are in plan within the team.

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