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Export Customer Service Clerk

2 months ago


Maldon, United Kingdom Xcel Recruitment Full time

Our client, a freight and logistics company is looking for an Export Customer Service Clerk to join their office in Maldon.Responsibilities:• Liaising with hauliers for collection costs.• Monitoring shared mailbox.• Speaking on the phone to clients and hauliers.• Liaising with operations regarding available container space.• Arranging bookings, issuing booking confirmations to clients along with sending trucker notes to hauliers.• Communication with overseas agents regarding HAZ acceptance.• Assisting both hauliers and clients with any collection queries/issues.Required skills:• Microsoft office skills, especially Word and Outlook.• Strong communication skills, both written and verbal.• Experience working within a similar role previously.• Good attention to detail.• Team player.Previous freight/export experience is required