Export Customer Service Clerk
2 months ago
Responsibilities:
• Liaising with hauliers for collection costs.
• Monitoring shared mailbox.
• Speaking on the phone to clients and hauliers.
• Liaising with operations regarding available container space.
• Arranging bookings, issuing booking confirmations to clients along with sending trucker notes to hauliers.
• Communication with overseas agents regarding HAZ acceptance.
• Assisting both hauliers and clients with any collection queries/issues.
Required skills:
• Microsoft office skills, especially Word and Outlook.
• Strong communication skills, both written and verbal.
• Experience working within a similar role previously.
• Good attention to detail.
• Team player.
Previous freight/export experience is required
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