Service desk team lead

3 weeks ago

Swindon, United Kingdom Mainstay Recruitment Solutions Ltd Full time

Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an organisation that provides leading-edge secure solutions to its customers. This organisation supports several public sector organisations, such as defense, blue light, Science/ medical, and research departments. You will be leading a team of like-minded individuals who operate in an agile environment. This is a fantastic opportunity where you will support technical 1st line issues and act as an escalation point within the team. As a service desk team lead you will be serving as a team leader for an experienced team that acts as the first point of contact for internal and external customers, ensuring prompt and professional communication via various channels (desk, phone, email). You will also act as a point of escalation of complex problems to other support teams when necessary The successful service desk team lead will have:End-user computing experienceWindows 10, O365 technical support experienceActive Directory AdministrationStrong knowledge of ITIL best practicesOutstanding customer service and communication skills.Experience collaborating with internal teams and external suppliers.Strong analytical and problem-solving abilities.Experience managing and leading a team, providing mentoringExcellent time-management and organizational skills.Willingness to challenge and improve existing processes constructively.Ideally previous management experienceThis role will primarily be based on site for this client in Swindon, successful candidates will need to be in a commutable location. Key benefits for this role will include a training and development plan, a discretionary bonus, and a subsidised healthcare scheme. If you are a service desk team lead looking for a new opportunity, please apply now for consideration

  • Service desk team lead

    2 months ago

    Swindon, United Kingdom Mainstay IT Full time

    Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an organisation that provides leading-edge secure solutions to its customers. This organisation supports...

  • Service desk team lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time

    Service desk team lead Ensure all your application information is up to date and in order before applying for this opportunity. Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining...

  • Service desk team lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time

    Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an organisation that provides leading-edge secure solutions to its customers. This organisation supports...

  • Service desk team lead

    2 months ago

    Swindon, United Kingdom Mainstay IT Full time

    Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an organisation that provides leading-edge secure solutions to its customers. This organisation supports...

  • Service desk team lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time

    Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an organisation that provides leading-edge secure solutions to its customers. This organisation supports...

  • Service desk team lead

    2 weeks ago

    Swindon, South West, United Kingdom Mainstay IT Full time

    Service desk team leadEnsure all your application information is up to date and in order before applying for this opportunity. Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an...

  • IT Service Desk Team Leader

    1 week ago

    Swindon, United Kingdom Swindon Borough Council Full time

    At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for - the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority...

  • Service desk deputy shift lead

    6 days ago

    Swindon, United Kingdom Mainstay IT Full time €30,000

    Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university...

  • Service desk deputy shift lead

    6 days ago

    Swindon, United Kingdom Mainstay IT Full time €30,000

    Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university...

  • Service desk deputy shift lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time €30,000

    Service Desk Deputy Shift Lead Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure...

  • Service desk deputy shift lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time

    Service Desk Deputy Shift LeadLocation: Shrivenham, SwindonSalary: Up to £30,000About the Company:Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university research...

  • Service desk deputy shift lead

    1 week ago

    Swindon, United Kingdom Mainstay IT Full time

    Service Desk Deputy Shift LeadLocation: Shrivenham, SwindonSalary: Up to £30,000About the Company:Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university research...

  • Service desk deputy shift lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time

    Service Desk Deputy Shift LeadLocation: Shrivenham, SwindonSalary: Up to £30,000About the Company:Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university research...

  • Service desk deputy shift lead

    2 weeks ago

    Swindon, United Kingdom Mainstay IT Full time

    Service Desk Deputy Shift LeadLocation: Shrivenham, SwindonSalary: Up to £30,000About the Company:Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university research...

  • Service desk deputy shift lead

    2 weeks ago

    Swindon, United Kingdom Mainstay Recruitment Solutions Ltd Full time

    Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to 30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university research...

  • Service Desk Analyst

    3 weeks ago

    Swindon, United Kingdom Mainstay Recruitment Solutions Ltd Full time

    Service Desk AnalystMainstay is representing a well-established managed service provider based in the Swindon area, which is currently in search of a Service Desk Analyst to join a team. The organisation provides leading edge secure solutions for customers in defence, blue light, science/medical and other industry research departments often within...

  • Service Desk Analyst

    2 weeks ago

    Swindon, United Kingdom Mainstay Recruitment Solutions Ltd Full time

    Service Desk AnalystMainstay is representing a well-established managed service provider based in the Swindon area, which is currently in search of a Service Desk Analyst to join a team. The organisation provides leading edge secure solutions for customers in defence, blue light, science/medical and other industry research departments often within...

  • IT Service Desk Manager

    1 week ago

    Swindon, United Kingdom Granite Recruitment and Consulting Limited Full time

    **IT Service Desk Manager / Incident Manager - Swindon** **Up to £65,000 package (£45-50k basic + 20% shift allowance + 10% bonus)** An exciting opportunity for a technical manager to join a growing FinTech in Swindon, leading a team of 10-12 1st and 2nd line technical support engineers, and leading on major incidents. The role will form part of a...

  • Service Desk Assistant

    2 weeks ago

    Swindon, United Kingdom Workman LLP Full time

    **SERVICE DESK ASSISATNT** **ABOUT THE ROLE** To provide first line Service Desk support; first point of contact for a variety of Facilities Management requirements and administration. **ABOUT THE WORKMAN** As the UK’s leading and largest independent commercial property management specialist, Workman has an enviable position within the property...

  • Service Desk Assistant

    2 weeks ago

    Swindon, United Kingdom Workman LLP Full time

    **SERVICE DESK ASSISATNT** **ABOUT THE ROLE** To provide first line Service Desk support; first point of contact for a variety of Facilities Management requirements and administration. **ABOUT THE WORKMAN** As the UK’s leading and largest independent commercial property management specialist, Workman has an enviable position within the property...