Guest Services Team Leader
1 week ago
This unique opportunity is situated within the viewing platform on the 58th Floor of one of the most iconic buildings in LondonWe are on the lookout for a Guest Services Team Leader for a new London attraction Working alongside the Guest Services Manager the Guest Services Team Leader will help to oversee the ticketing system. As well as overseeing the visitor journey supervising motivating and developing a team of Welcome Hosts to ensure they deliver exceptional customer service to go along with the exceptional views They will also need to create and encourage excellent working relationships with those in all service lines to ensure that the service provided by the venue is seamless.Working Hours: 40 hours per week shifts are from 9am-6pm Monday Friday 9am-5pm on Saturdays and 9am-4pm on Sundays. Covering a 7-day operation and including Bank Holidays. Salary: 32500Qualifications : Applicants must be able to demonstrate experience of supervising the delivery of outstanding service within a busy public space or fast-paced venue environment. Strong communication and organisational skills are essential and knowledge of using ticketing systems is highly desirable.Additional Information : Whats in it for youExcellent holiday allowancePension contributionsLife insuranceEnhanced annual leaveRecommend a Friend Bonus SchemeThank you voucher scheme.24-hour personal helpline for employees providing counselling & information services.Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.Our Training Academy provides excellent training and development opportunities for our people.Remote Work : NoEmployment Type : Full-time Key Skills English Language,Cost Estimation,Corporate Risk Management,Export Sales,J2EE Experience: years Vacancy: 1
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Guest Service Manager
7 days ago
London, United Kingdom Rapport Guest Services Full timeLocation - LondonSalary: £50,000 to £53,000Hours: 40 per week, Monday–Friday (with flexibility)Contract: Full-time, PermanentLead from the front. Inspire excellence. Deliver a world-class welcome.We're seeking a Guest Service Manager to take ownership of guest services at one of London's most prestigious corporate destinations. This is a highly visible...
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Guest Service Manager
2 weeks ago
Greater London, United Kingdom Rapport Guest Services Full timeGuest Service Manager – Corporate Guest Services Location: Central LondonSalary: £50,000 to £53,000Hours: 40 per week, Monday–Friday (with flexibility)Contract: Full-time, PermanentLead from the front. Inspire excellence. Deliver a world‑class welcome. We’re seeking a Guest Service Manager to take ownership of guest services at one of London’s...
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Client Services Team Leader
3 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeWe are looking for aClient Services Team Leaderto join our Rapport team, based in our client's offices inCanary Wharf. Our client is one of the Big 4 Accounting firms, and this is your chance to be part of a prestigious environment.As aTeam Leader, you will lead and motivate a high-performing team of Client Service Ambassadors. Your strong leadership, client...
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Guest Services Supervisor Events Team
2 weeks ago
London, United Kingdom Rapport Guest Services Full timeJob Introduction **We are looking for a Guest Services Supervisor to join our Events Team at Rapport.** Based in New Street Square, our client is one of the big 4 auditing and accountancy firms. This is a Permanent, Full Time role with 40 hours per week with shifts between 7am and 11pm, Monday to Friday Main Responsibilities The remit of the role is to...
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Reservations Team Leader
2 days ago
London, United Kingdom Central Guest Services Full time**Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...
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Guest Service Ambassador
2 weeks ago
London, United Kingdom Rapport Guest Services Full timeJob Introduction We are recruiting for a Guest Services Ambassador Events team member to join our team based at our prestigious client's offices in the heart of the City of London. You will be part of a fantastic team and will enjoy working in a fast-paced environment. The core hours of the GSA will be an 8-hour shift within the service hours of 07.00 -...
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Team Leader
2 weeks ago
London, United Kingdom Rapport Guest Services Full timeJob Introduction **We are recruiting for a Guest Services Team Leader.** This is a fantastic opportunity to work in a highly efficient, professional and friendly reception team providing excellent customer service. The client is the UK's leading independent real estate consultancy. This is the ideal role for a dynamic individual who can manage and inspire....
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Guest Services Ambassador
2 weeks ago
Greater London, United Kingdom Rapport Guest Services Full timeJoin to apply for the Guest Services Ambassador role at Rapport Guest Services. We are looking for a Guest Services Ambassador to join our vibrant team of 18 Rapport Ambassadors, based at our client’s offices near Southwark and London Bridge. Our client is an American global media, marketing and corporate communications holding company, and you will be at...
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Guest Service Ambassadors
2 weeks ago
London, United Kingdom Rapport Guest Services Full timeJob Introduction At Rapport, our extensive client base means that we have our teams based in the most iconic buildings in London. Our teams provide guest services within their designated contract and teams can vary in size and scope of services provided. The things each operation has in common is that the service provided is outstanding and going the extra...
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Guest Services Ambassador
2 days ago
London, United Kingdom Rapport Guest Services Full timeWe are looking for a Guest Services Ambassador to join our vibrant team of 18 Rapport Ambassadors, based at our client’s offices near Southwark and London Bridge . Our client is an American global media, marketing and corporate communications holding company, and you will be at the heart of creating a warm, professional and seamless experience for everyone...