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Data Reporting Analyst

3 months ago

Wallington, United Kingdom Newmarket Holidays Full time

Data Reporting Analyst

Permanent, full-time Wallington based opportunity, offered on a hybrid working basis

About Us

Here at Newmarket Holidays we enrich lives and well-being through travel. This is our purpose and our guiding principle. We’re so privileged to be able to create amazing wish-list holidays for our loyal customers, and we don’t take that responsibility for granted. As one of the UK’s largest independent specialist tour operators, we aim to be widely regarded as the leader in those wish-list holidays, providing incredible shared experiences for groups of like-minded travellers.

To bring that to life, we know our success is driven by our exceptional people. Our team is the driving factor in Newmarket Holidays' success and multiple award wins for over forty years.

The Opportunity

The Data Reporting Analyst primarily supports the BI function to maintain & create reporting solutions for all areas of the business. One of these key areas will be supporting the Marketing Team in delivering direct mail campaigns through the provision of appropriate customer mailing lists. This role provides the link between raw data from various sources to insightful & actionable analyses, reports & dashboards for other teams, that drive key business decisions.

What you’ll be doing

  • Develop strong understanding of Newmarket’s business & the key performance indicators & metrics used to evaluate performance & identify growth opportunities.
  • Gather business requirements from Product & Sales teams to improve data analytics solutions via relevant data modelling techniques & reporting solutions.
  • Support the ongoing development of the Newmarket data warehouse through the identification of new data sources & continued validation of existing data sources.
  • Monitor & review reporting metrics to ensure they’re in line with current business practices & processes.
  • Estimate the business value of a user’s request to resolve conflicting priorities.
  • Collaborate with Analysts & Technology team on developing a consistent approach to design, create & maintain BI reports/dashboards used throughout the company; provide suggestions to improve reporting best practices & work as part of team responsible for ongoing process improvement efforts.
  • Perform data profiling to identify, understand & explain anomalies.
  • Agree with the Marketing team customer data & targeting needs for every direct mail marketing campaign, actively deciding selections that best meet campaign & business objectives to improve ROI
  • Ensure that proper controls & checks are in place regarding customer data to ensure that reports are accurate, timely & resolve any issues/errors as well as be able to explain any anomalies.
  • Recommend & action data testing for individual campaigns & promotions & generalised data tests to identify upsell & cross sell opportunities.

Who you are

  • Experience of working with high volumes of data & working to tight deadlines.
  • Good understanding of the Microsoft Technology Stack (MS SQL, SSRS and PowerBI in particular).
  • Experience using visualization techniques for presenting data & analysis.
  • Excellent commercial insight & ability to provide the insight in a meaningful way.
  • Detail oriented & committed to accuracy, data integrity & quality.
  • Strong analytical skills & ability to "think outside of the box".
  • Strong client focus.
  • High level of IT literacy.
  • Experience of or eagerness to develop skills with BI/Developer Tools (Power BI, SSIS & SSAS).

What We Can Offer

Newmarket Holidays is an award-winning holiday company with a team that loves travel. We share our travelling experiences with our colleagues and encourage everyone to go on our holidays. For years we worked in a 1930s building with lots of little offices, but now we've moved to a modern office in the London suburbs, next door to a mainline railway station, and the walls have gone, and the sofas have arrived. We're really proud of the working environment we have created, and the strong focus on collaborative working and cross-team projects that it encourages. That said, we know the world has moved on and as such, we subscribe to hybrid working with the majority of our team working from our Wallington office twice a week at least. Wednesdays are a 'core day' and when we typically arrange 'all company' social events.

Benefits include discounted holidays, holiday exchange scheme where you can buy extra, or sell, annual leave days, paid charity/volunteering days, health and well-being related perks like discounted gym membership, eyecare, and cycle to work schemes, alongside 33 days' holiday and workplace pension scheme.

Apply

Sound like the job you're looking for? To apply, please drop our Recruitment team a line with your CV and a covering note telling us about your notice period and salary expectations.

Applicants must have the legal right to live and work in the country where the vacancy exists.

We regret we are only able to contact shortlisted candidates.

(No recruitment agencies, please.)